Overall Ratings & Reviews Mercure Pangkalan Bun

Warm greetings from Mercure Pangkalan Bun. Thank you very much for your positive review and great appreciation. We are delighted to know that you were satisfied with the friendliness of our staff, from your arrival in the lobby to your in-room experience. Your comments regarding the quality of service and cleanliness of the food are very meaningful to us. We also appreciate your recognition that all our guests, regardless of appearance or style of dress, receive equal and professional service. This is in line with our commitment to providing the best experience for every guest. We look forward to your next visit to Mercure Pangkalan Bun. Sincerely, Ajeng Dwi Andra, Duty Manager, Mercure Pangkalan Bun

Dear Mr./Ms. Y, Warm greetings from Mercure Pangkalan Bun. Thank you for taking the time to provide a review and rating of your recent stay. We apologize if your experience did not fully meet your expectations. This kind of feedback is very important for us as evaluation material to continuously improve the quality of our services and facilities. We greatly appreciate the opportunity given, and hope that in the future, we can provide a much better and memorable experience for you. If you would like, we would be very happy to receive further input so that we can more clearly understand the things that we need to improve. Sincerely, Rizky Julian. Duty Manager. Mercure Pangkalan Bun

Dear Mr. Agustha E. W., Warm greetings from Mercure Pangkalan Bun! Thank you for your wonderful review and perfect rating! We are very pleased to know that you were satisfied with our team’s friendliness, quick response to assist with your food needs, and the hotel facilities that met your expectations. Your review has given us great encouragement to continue providing the best service to every guest. We look forward to your next visit — we will always be ready to welcome you with an equally pleasant experience! See you on your next trip to Mercure Pangkalan Bun. Sincerely, Rizky Julian. Duty Manager. Mercure Pangkalan Bun

Dear User i*i, Warmest greetings from Mercure Pangkalan Bun! Thank you for choosing Mercure Pangkalan Bun and taking the time to share your experience during your stay with us. We apologize for the inconvenience you experienced during breakfast, especially regarding the action of our staff who took the dirty plates without asking permission and surprised you. This is certainly not the standard of service we expect to provide to our guests. Your feedback is very important for us to continue to make improvements. We have conveyed this to the relevant team to be more careful and polite in interacting with guests, especially in the restaurant area. We look forward to welcoming you back to Mercure Pangkalan Bun with a more pleasant and memorable experience. Best regards, Rizky Julian. Front Office Supervisor

Warm greetings from Mercure Pangkalan Bun! Dear Mr. Hosea A., Thank you for trusting us with your stay and for the wonderful review you shared. We are very pleased to know that you enjoyed the comfortable hotel atmosphere, delicious food, satisfying room and toilet facilities, and spacious parking area. Positive reviews like this really mean a lot to us and are an encouragement for the entire team to continue to provide the best service from the heart. Hopefully this pleasant experience will leave a good impression, and we look forward to welcoming you back to Mercure Pangkalan Bun in the near future. If there is anything special that you expect on your next visit, please do not hesitate to contact us. We are ready to assist! Best regards, Rizky Julian. Front Office Supervisor

Dear Mr. Jefri W Warmers Greeting from Mercure Hotel Pangkalan Bun We very much appreciate your rating and comment regarding your stay at the Mercure Hotel Pangkalan Bun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasetyo Budi Front Office Manager

Dear Mr. Arthur J.P Warmers Greeting from Mercure Hotel Pangkalan Bun We very much appreciate your rating and comment regarding your stay at the Mercure Hotel Pangkalan Bun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasetyo Budi Front Office Manager

Dear Mrs. Muthia S. R, Warmest Greetings from Mercure Hotel Pangkalan Bun. We are very grateful for the positive rating and comments you have given regarding your visit to Mercure Hotel Pangkalan Bun. It is a pleasure for us to receive such positive comments from you. We will share your comments with our team. We are sure that these positive comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Prasetyo Budi. Front Office Manager

Dear Mr. Alexander M, Warmest Greetings from Mercure Hotel Pangkalan Bun. We are very grateful for the positive rating and comments you have given regarding your visit to Mercure Hotel Pangkalan Bun. It is a pleasure for us to receive such positive comments from you. We will share your comments with our team. We are sure that these positive comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Prasetyo Budi. Front Office Manager

Dear Valued Guest, Warmest Greetings from Mercure Hotel Pangkalan Bun. We greatly appreciate your positive rating and comments regarding your stay at Mercure Hotel Pangkalan Bun. It is a pleasure to receive such positive comments from you. We will share your comments with our team. We are sure that these positive comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Prasetyo Budi. Front Office Manager

Dear Valued Guest, Warmest Greetings from Mercure Hotel Pangkalan Bun. We greatly appreciate your positive rating and comments regarding your stay at Mercure Hotel Pangkalan Bun. It is a pleasure to receive such positive comments from you. We will share your comments with our team. We are sure that these positive comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Prasetyo Budi. Front Office Manager

Dear valued guest, Warm greetings from Mercure Hotel Pangkalan Bun. We are very grateful for your positive rating and comments regarding your visit to Mercure Hotel Pangkalan Bun. It is very pleasant for us to receive such positive comments from you. For mineral water, we support the Goo Green program so that we do not provide mineral water in plastic bottles in the room, in addition we want to provide convenience for guests who need more mineral water so they can refill it. We will share your comments with our team. We are sure that these positive comments will be a motivation for all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous visit. Best regards, Prasetyo Budi. Front Office Manager

Dear Mr. M. Kobar H Warmers Greeting from Mercure Hotel Pangkalan Bun We very much appreciate your rating and comment regarding your stay at the Mercure Hotel Pangkalan Bun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasetyo Budi Front Office Manager

Dear Mr. Gatot T, Warmest Greetings from Mercure Hotel Pangkalan Bun. We are very grateful for the positive rating and comments you have given regarding your visit to Mercure Hotel Pangkalan Bun. It is a pleasure for us to receive such positive comments from you. We will share your comments with our team. We are sure that these positive comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Prasetyo Budi. Front Office Manager

Dear Valued Guest, Warmest Greetings from Mercure Hotel Pangkalan Bun. We greatly appreciate your positive rating and comments regarding your visit to Mercure Hotel Pangkalan Bun. It is a pleasure to receive such positive comments from you. We will share your comments with our team. We are confident that these positive comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Prasetyo Budi. Front Office Manager

Dear Valued Guest, Warmest Greetings from Mercure Hotel Pangkalan Bun. We greatly appreciate your positive rating and comments regarding your stay at Mercure Hotel Pangkalan Bun. It is a pleasure to receive such positive comments from you. We will share your comments with our team. We are sure that these positive comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Prasetyo Budi. Front Office Manager

Dear Valued Guest, Warmest Greetings from Mercure Hotel Pangkalan Bun. We greatly appreciate your positive rating and comments regarding your stay at Mercure Hotel Pangkalan Bun. It is a pleasure to receive such positive comments from you. We will share your comments with our team. We are sure that these positive comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Prasetyo Budi. Front Office Manager

Dear Valued Guest, Warmest Greetings from Mercure Hotel Pangkalan Bun. We greatly appreciate your positive rating and comments regarding your stay at Mercure Hotel Pangkalan Bun. It is a pleasure to receive such positive comments from you. We will share your comments with our team. We are sure that these positive comments will serve as motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Prasetyo Budi. Front Office Manager

Dear Mr./Mrs. Evadiana, Warmest Greetings from Mercure Hotel Pangkalan Bun. We are very grateful for the positive rating and comments you have given regarding your visit to Mercure Hotel Pangkalan Bun. It is a pleasure for us to receive such positive comments from you. We will share your comments with our team. We are sure that these positive comments will be a motivation for all of our staff as we strive to continuously improve the quality of our services. We will be more attentive and take action on the points you have mentioned regarding the unstable hot water and the clearer swimming pool. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Prasetyo Budi. Front Office Manager