Overall Ratings & Reviews OYO 91354 Hotel Mutiara

It does not match the picture in the app with the one given when checking in. The reason is that the app price is not included in the normal price at the hotel, asked why it is still listed in the app, the answer is no, the cooperation cannot be terminated. In essence, advertising fraud and trying to get visitors to add costs outside the app.

The hotel no longer exists. Fraud.

The price stated in the application does not apply, the hotel will still be subject to adjustments to the normal price for available rooms. Air circulation is not good, the room has fan facilities but the ventilation is all closed. In conclusion, it is useless to make a reservation via the application. If the available rooms are not suitable, an additional upgrade will be requested.

The location is in Chinatown, it is difficult to get in and out of the car park. The price on Traveloka is that much, but you have to pay again because the price on Traveloka is not right. There is no AC and the fan does not face us. Cleanliness is not recommended because when you first enter it already smells musty, the sheets cannot be replaced with clean ones. Don't expect more from the towels, the pillows are also flat.

Harga tidak sesuai di aplikasi.

Suruh nambah biaya kamar. Nggak sesuai sama biaya yang ada di aplikasi.

Kami disuruh bayar lagi 3x lipat pada saat check in. Fasilitas tidak seperti di foto. Keras keras bantal keras kamar mandi bau banget.

Mesen di aplikasi harga ga sesuai, pesan kamar 2bed, yang dikasih 1 bed. Pihak hotel meminta bayaran 2-3x lipat dari harga aplikasi. Ga rekomend banget hotelnya. Dipikir-dipikir dulu deh kalo mau di sini. Hawa kamar panas, kipas gak ada, kamar mandi di luar.

In the middle of the city near everywhere, cheap.

Room descriptions are incomplete. Finally upgraded the room.

The bathroom is never cleaned, dirty.

Fasilitas jauh dari ekspektasi. Pesan twin bed, ada kipas, kamar mandi dalam tapi sampai lokasi bikin nyesek.

There are additional payments, hotel room prices are too expensive for OYO class.

I didn't stay overnight because there was no ac.

Already booked, but when I want to check in, the room is said to be empty. And there are only rooms whose rates are below the ones I ordered. The hotel only accepts cash.

Karena pesan dadakan jadi ya apa adanya deh. Tapi untuk pelayanannya baik hati, dikasih kamar yang besar, isi kasur tiga untuk keluarga, dapat pinggir deket jalan raya, gak bisa tidur karena berisik, kamar mnd gak ada air panasnya, asyiknya itu sebelah klenteng dan deket sekali dengan alun-alun dan moll. Kulineran. Lain kali semoga kebagian yang Ac. Murah dan strategis. Maaf foto tidak sesuai. Lupa.