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Traveller Reviews Green Guesthouse
Number of reviews per page
20
20
40
40
Customer reviews
Verified Traveler
8.5
/10
Reviewed 3 week(s) ago
Fast and friendly service, as if we had known each other for a long time.
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D***e
8.2
/10
Reviewed 8 week(s) ago
The service was very poor and had to pay the receptionist again.
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Rico S.
7.4
/10
Reviewed 15 week(s) ago
The room looked shabby. The sheets looked like they hadn't been changed in a long time. The towels were shabby, and even the floor mat felt inadequate. The bathroom wasn't clean. The toilet was too close to the faucet, making it unsuitable for ablution. The trash can was broken and didn't have a plastic bag. Overall, not recommended.
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1 people find it helpful
M***n
Leisure
7.3
/10
Reviewed 28 week(s) ago
Dirty, scary and unfriendly staff
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bs
bayu s.
10.0
/10
Reviewed 66 week(s) ago
For a relatively cheap price, the facilities are okay.
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Accommodation's Reply
08 Aug 2025
Thank you sir, I hope you will stay again at Green Guesthouse Palembang
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D***g
Business
5.3
/10
Reviewed 79 week(s) ago
the staff service is not satisfactory. from the first check in to check out. the staff are arrogant and indifferent. the point is the bad service will not be up to 2 times staying here, I'm sorry
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4 people find it helpful
Antoni A.
8.5
/10
Reviewed 81 week(s) ago
Okay
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Antoni A.
8.5
/10
Reviewed 87 week(s) ago
Okay, a comfortable place with affordable prices.
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1 people find it helpful
Accommodation's Reply
26 Mar 2025
Thank you, I hope you can stay at Green Guesthouse Palembang again, always safe and healthy, amen.
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c***a
Leisure
10.0
/10
Reviewed 96 week(s) ago
The room is nice, clean and big, highly recommended, close to the airport
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2 people find it helpful
Accommodation's Reply
10 Jan 2025
Thank you for your kind comments, hopefully we can maintain the cleanliness and customer service well, don't forget to stop by again if you're in Palembang, sir/madam 🙏
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Antoni A.
8.2
/10
Reviewed 114 week(s) ago
The service is good. The place is comfortable.
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2 people find it helpful
Accommodation's Reply
05 Sep 2024
Thank you Mr. Antoni for staying at Green Guesthouse Palembang. We will try to improve all the criticisms/suggestions from customers 🙏.
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A***f
Transit
5.0
/10
Reviewed 121 week(s) ago
I don't recommend it, just look for another one.
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3 people find it helpful
A***f
Transit
5.0
/10
Reviewed 121 week(s) ago
Not a recommendation, really give up.
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2 people find it helpful
AF
Anggy F.
5.0
/10
Reviewed 126 week(s) ago
HORROR! Not at all the same as in the photo, it turns out that when asked in the photo when it was just built, it was actually like a haunted house, scary and damp. No tissues, no hot water, smelly sheets not changed😭😭
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7 people find it helpful
W***i
10.0
/10
Reviewed 128 week(s) ago
I really like staying here, the place is clean, very comfortable. The AC is cool, okay. Clean bathroom.
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2 people find it helpful
SF
Sofwan F.
8.5
/10
Reviewed 130 week(s) ago
Dengan harga segitu wajar sih. Far far so good.
2 people find it helpful
A***i
6.5
/10
Reviewed 133 week(s) ago
Not recommended. The bathroom smells.
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2 people find it helpful
Fahmi S. D.
Transit
9.4
/10
Reviewed 135 week(s) ago
Nice dan fast. Jadi, saya bisa istirahat dengan nyaman untuk fit kembali transit pesawat. Sangat dekat dengan bandara, jadi so far so good.
3 people find it helpful
Accommodation's Reply
20 Apr 2024
Thank you Mr. Fahmi, hopefully next time you can rest again at Green Guesthouse Palembang. Always healthy greetings.
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O***i
9.4
/10
Reviewed 135 week(s) ago
Highly recommended. Trimakasih ya. Sukses terus 🙏.
3 people find it helpful
boyke a. l.
8.5
/10
Reviewed 156 week(s) ago
Not bad for a stopover hotel. Service is good and friendly.
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1 people find it helpful
Accommodation's Reply
01 Dec 2023
Thank you Mr Boyke, for staying at the Green Guesthouse. I hope you can stay again in good health.
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RK
Ram K. K. R.
6.0
/10
Reviewed 157 week(s) ago
In remote places it is difficult to find the address. The hotel is poorly maintained.
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Accommodation's Reply
01 Dec 2023
Thank you ma'am for staying at our place. We will improve it in the future.