Traveloka (415)
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9.1
Exceptional
From 415 reviews
Provided by travellers on
Cleanliness
9.2
Room Comfort
9.1
Meal
9.0
Location
9.2
Service and Facilites
9.0
People often mention about Aston Nagoya City Hotel
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Ambiance (39)
Bedroom (35)
Staff Friendliness (34)
Hotel Area (33)
Taste (33)
Surroundings (32)
Bathroom (32)
Variety (32)
Distance to City Center (31)
Accessibility (29)
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Traveller Reviews Aston Nagoya City Hotel
Number of reviews per page
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40
Customer reviews
Andri C.
Business
10.0
/10
Reviewed 4 day(s) ago
The staff was very friendly and accommodating.
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Shaiful K. b. M. S.
9.7
/10
Reviewed 1 week(s) ago
Prime and strategic location with plenty of restaurants outside the hotel. Excellent service by the hotel staff and walking distance to many facilities.
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A***s
Staycation
9.7
/10
Reviewed 2 week(s) ago
Excellent. Can't wait to be back there next holiday!
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ZA
Zain A.
Business
10.0
/10
Reviewed 2 week(s) ago
Hotel with affordable price and excellent service quality
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jr
james r. a.
9.7
/10
Reviewed 2 week(s) ago
Love the hotel, simple but nice.
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JB
JAINAL B. J.
Leisure
8.5
/10
Reviewed 3 week(s) ago
No sport channels on TV. Some plumbing fixtures getting worn out e.g the sink faucet getting loose and the shower hose leaking water.
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D***a
Business
10.0
/10
Reviewed 8 week(s) ago
It's been my umpteenth time to the Aston Hotel, the hotel is nice, the staff are friendly, the hotel is clean. The breakfast menu is varied, close to the shopping center, when you go downstairs there are already many food stalls, close to the main road. Basically it's okay.
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Accommodation's Reply
09 Jun 2025
Dear Valued Guest, Thank you for choosing Aston Nagoya City Hotel as your accommodation choice in Batam. We are very pleased to know that your visit this time gave a positive impression, starting from the friendliness of the staff, the cleanliness of the hotel, to the variety of breakfast menus that we provide. Strategic location is indeed one of our advantages, and we are grateful that this has added to your comfort during your stay. Reviews like this are a great motivation for us to continue to provide the best service. We look forward to your next visit. Sincerely, Front Office Manager. Aston Nagoya City Hotel
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r***i
Leisure
10.0
/10
Reviewed 9 week(s) ago
Next time I go to Batam, I will stay here.
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Accommodation's Reply
24 May 2025
Dear Valued Guest, Thank you for your trust and good intentions to stay with us again when visiting Batam. We are looking forward to welcoming you back and are committed to providing an even more enjoyable stay experience. Warm regards, Front Office Manager. Aston Nagoya City Hotel
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G***t
Business
10.0
/10
Reviewed 11 week(s) ago
Location is great, surrounded with restaurants, staff is helpful.
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Accommodation's Reply
24 May 2025
Dear Valued Guest,
Thank you for your positive feedback regarding our location and the helpfulness of our staff. We are pleased to know that our surroundings and team contributed to a pleasant stay.
We look forward to welcoming you back on your next visit to Batam.
Warm regards,
Front Office Manager
Aston Nagoya City Hotel
Prem C.
Leisure
9.4
/10
Reviewed 12 week(s) ago
Overall was a great stay, just that the air-conditioning can be improved. Big room but small horsepower AC, hence at night maybe not too cold. All the staff were very friendly and helpful. Breakfast can slightly be improved as daily similar dishes were prepared.
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Accommodation's Reply
24 May 2025
Dear Prem C.,
Thank you for sharing your valuable feedback with us. We are glad to hear that you enjoyed your overall stay and appreciated the friendliness and helpfulness of our staff.
Regarding the air-conditioning and breakfast variety, we truly appreciate your constructive comments and will review these areas to improve our guest experience.
We look forward to welcoming you again and providing an even better stay on your next visit.
Warm regards,
Front Office Manager
Aston Nagoya City Hotel
D***a
Leisure
10.0
/10
Reviewed 13 week(s) ago
How many times have I stayed here? It's really nice, close to the mall, food court, souvenir shops, easy access to go anywhere. The AC is cold, the staff are friendly. The breakfast food is varied. It's all good. I'll definitely come back here again. Thank you Aston.
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Accommodation's Reply
24 May 2025
Dear Valued Guest, Thank you very much for your loyalty and positive review. We are very pleased to know that you feel comfortable with our strategic location, facilities, and the friendliness of our staff. Your appreciation for the varied breakfast also motivates us to continue improving our services. We look forward to your next visit and are committed to always providing a pleasant stay experience. Warm regards, Front Office Manager. Aston Nagoya City Hotel
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A***s
9.7
/10
Reviewed 13 week(s) ago
The service was very good, and my stay was so relaxing!
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Accommodation's Reply
24 May 2025
Dear Valued Guest,
Thank you for your kind feedback. We are delighted to hear that you enjoyed our service and had a relaxing stay with us.
We look forward to welcoming you back for another comfortable experience.
Warm regards,
Front Office Manager
Aston Nagoya City Hotel
k***n
Business
10.0
/10
Reviewed 13 week(s) ago
Nice place and clean. Will be back soon.
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T***h
9.6
/10
Reviewed 15 week(s) ago
Aston is located in a very convenient location and easily accessible to Thamrin Food Court and Thamrin coffeeshops. Very good nasi padang, Sentehana and one Indo restaurant and one seafood restaurant located within short walking distance. The morning breakfast provided by the hotel is quite good and plenty of variety.
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FA
Febri A.
Business
10.0
/10
Reviewed 15 week(s) ago
Very strategic location, comfortable environment, many culinary choices, jogging track facilities around the hotel, easy transportation access.
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D***a
Leisure
10.0
/10
Reviewed 15 week(s) ago
friendly staff, varied breakfast food, affordable price, close to everywhere, malls, airport, restaurants, salons, reflexology places. thank you aston. this place makes me want to go back there. next time I will definitely stay here again.
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D***a
Leisure
10.0
/10
Reviewed 15 week(s) ago
the first time staying at aston nagoya hotel, the staff are friendly, the food for breakfast is delicious, the price is quite ok, easy check in time, close to places to eat, go down the lobby directly to the place to eat, close to the road, mall. everywhere is close. ok deh. next time I want to stay here again. thank you aston.
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1 people find it helpful
N***a
Business
9.4
/10
Reviewed 16 week(s) ago
I like staying here because it has a food court just at the side of the hotel. It is also near to the other areas of Batam city. Definitely will be my business trip hotel.
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A***s
9.4
/10
Reviewed 16 week(s) ago
Great room and service excellence.
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Gomal
Leisure
8.5
/10
Reviewed 16 week(s) ago
Really like it and recommend it to others.
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1 people find it helpful
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