Overall Ratings & Reviews Private 2 Bedroom Beachfront Penthouse Condo Ocho Rios, Jamaica

Liked location and ease of booking. Unit out of date, someone entered the unit after we checked in and our belongings were there. No coffee, towels tattered, lights, fans confusing out of date. Bathroom needs to be gutted.

We liked that it was within walking distance to so many restaurants and shops! Loved the rooftop terrace! The only thing that would have made it better is a table and chairs! There were 3 of us and only 2 lounge chairs! We had to carry a dining room chair up the spiral staircase! We turned a trash can over to use as a table! The host was very helpful.

I like the beach and easy access. Nice view and outside patio. Didn't like the fact wifi is only in the room no phone to contact the person from the room.The shower was tight and needs repair. My overall stay was good comfortable with the family. I would stay again.

The hotel itself is great. However, the unit that was part of the package was privately owned. The condo is on the third floor in a complex that does not have elevators. Imagine dragging your luggage to the door. Inside, the condo has 2 floors, with a spiral staircase to the upper level; another difficulty. We were travelling with a 2moth old child and brought a stroller with us in addition to luggage with stuff for family members who reside on the island. The housekeeper, who is privately employed by the owner, was not there to meet us and did not show up at any point during our 7-day stay. After 2 days without any cleaning service the hotel assisted me in contacting the owner, who informed me that it was $25 per day for the housekeeper. I stated that the only amount I has seen on the website was $10 for the rooms cleaned by the hotel staff. The owner stated that she would accept that amount but no one came to clean. I also attempted to get a different room but the request was rejected by the owner. The unit itself is in need of maintenance. The furniture was lumpy, the toilet is too close to the tubs and the showers to small with the enclosures. There was also a water bug (roach) in the room.

Apartment was quite dusty throughout even on top of shower fixture. Couches are getting worn. Mattress not tbat comfy. Air conditioning and fans work well. Overall comfortable. Partially renovated bathrooms.