La Residencia by Villa Alejandro

Explore La Residencia by Villa Alejandro
8.0
Very Good
From 35 reviews
Cleanliness

8.6

Room Comfort

6.8

Service and Facilites

7.0

Traveller Reviews La Residencia by Villa Alejandro

Number of reviews per page
20
40
Top reviews
Ali
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is the place we feeld like home. Very clean, comfortable and has everything we needed. Has a wonderful landscape, walking distance to restaurant and the Boquete city. I highly recommend this place.
Angel
icon-with Children
with Children
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I booked what appeared to be a premium riverside cabin to spend quality time with my 10-year-old daughter. Instead, we experienced the worst hotel stay of my life. We arrived on May 15, 2026, at 4:35 pm to a completely empty property with locked doors and no staff. None of the “online check-in only” procedures were clearly communicated beforehand. After a long travel day, we spent nearly an hour outside in the heat calling and messaging multiple numbers with no response. Even the “sister property” nearby had no staff available. At 5:22 pm, someone finally responded and provided a lock code. Unfortunately, the room was nothing like the premium river-view cabin advertised online. What we received was a small concrete room that looked more like a storage unit. My daughter immediately noticed the difference and was visibly disappointed. I documented everything with photos and videos. After multiple calls, Mrs. Alejandra politely acknowledged the issue but insisted the system showed the room as correct. Nearly 30 minutes later, an alternative room was offered at another property, but by then the experience had already ruined our trip. We requested and received a full refund. Because of a wedding influx, finding another hotel last minute was extremely stressful. While we eventually found accommodations elsewhere, the entire ordeal caused unnecessary stress and completely disrupted our vacation. Bottom line: grossly misrepresented property, chaotic check-in process, poor communicati
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Carolina
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Muy bien. Espacios, vista, tranquilidad
Jean
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amazing view of Baru Mountain, beautiful gardens clean room. Pillows and bed were ok. I would definitely stay again
Gabriel
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Leí bien las especificaciones del no uso de zapatos dentro pero el piso realmente no estaba limpio tal cual sino muy arenoso como polvo. Lo demas bien.
Marianne
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We enjoyed the clean Casita and the amenities such as a toaster, coffee maker, etc. We also enjoyed the porch
Carlos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Hermoso lugar. Tranquilo y rodeado de naturaleza. Muy recomendado para descansar. La habitación, moderna, cómoda y con todo lo necesario para solo pensar en relajarse y disfrutar.
Fred
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Check in was online only with no staff to help. You better be good online. Kitchen was very nice. Main shared house was great as well. We had a kitchenette in our unit but could make dinner in the huge kitchen and eat in the large house. There are only a handful of units and no staff so people felt like they had a huge house mostly to themselves. Your outside staff were nice and keep the grounds beautiful. The stone shower had a glass wall where one of the windows could open to the sight and sounds of the river right beside out. We had morning coffee on the balcony overlooking the valley. We had a car but still walked to town a few times. Thank you for letting us stay in your beautiful property. I would definitely recommend it to anyone.
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JAMES
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The room was spotles and uniquely amazing. It felt like we were in a tree house by the grubby o
Julie
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

This property, situated between upper and lower Jaramillo in beautiful Boquete, is ideal for remote workers who want the peace & quiet of a tucked away spot and who might like to do a little of their own cooking. We stayed in the Juliette Suite, a cozy yet well-appointed room. The mattress & sheets were the best we've ever slept on in the entirety of the isthmus. The kitchenette was well-stocked, affording us the opportunity to prepare simple breakfasts & lunches on most days of our one-week stay. Walking around the town was easy & accessible; the road into the central business district is just steps from the property driveway, approximately 5 min. away by car & a pleasant 15-min. walk. Remote work space included the suite itself plus a massive reception area, which was very convenient & beautiful. We stayed during shoulder season, which meant that the work space (and honestly, the entire reception lounge and building it's housed in) were unoccupied 90% of the time we were working in there. WiFi was lightning fast. Other guests were so friendly & scarcely used the common space, except to prepare some easy dinners. The remote work experience in this gorgeously landscaped & beautifully appointed property was top notch! Not so top notch: a fully automated, AI heavy check-in/concierge service. There's a downside with a fully self-serve check-in/stay; the only personnel on site were 1-2 housekeepers & a gardener. We had to request basic housekeeping (garbage, clean towels) daily.
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Earl
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Incredibly well appointed and huge room. Outdoor tropical paradise. Indoor space is extensive and really accommodating. Contactless communication was effective and prompt.
ESTHER
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

El piso esta sucio y te obligan a quitarte los zapatos para entrar y caminar por el lobby
Marcia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

It was a very comfortable and spacious guest room. The common areas were quite lovely and inviting
Robert
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Great place
Gerald
icon-Business Family
Business Family
6.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Any complication any problem after 10 pm you are on your on. If it’s a death a wreck our any type problem do not count on them. You will pay full they will do nothing to help The place is nice but if you get locked out of your room our ac does not work and complication they will do nothing to make it right. It’s a typical place with taste but no idea how to manage a property. If you need videos of proof I have
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Doris
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Very nice place to stay in Boquete
DANIEL
icon-with Partner
with Partner
10.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

We had a great experience at La Residencia. The villa is modern and well decorated with beautiful gardens. The shared area is very large including a well stocked kitchen. The bedroom was spacious with very comfy beds. Staff were very friendly and helpful. We would love to stay here again
Kimarie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Property was very relaxing. We especially liked the waterfall next to the porch.
Jonathan
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

One night there were people who were excessively noisy past the "quiet time." The mattress was old and not comfortable. The towel bar fell off the wall. Everyone has to remove their shoes and guests pile them in front of the door. Overall, the facility was more like a college dorm than a hotel.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 195 week(s) ago

Hotels.com verified review

Nice enough property but poorly cleaned, maintenance is poor, and service is indifferent and usually not present. Dogs barking all night Could be a nice stay if problems were addressed, but management and staff just don’t seem to care.
Number of reviews per page
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40