Clean hotel with good ac

Excellent service. Superb facilities- car park, rooftop bar etc. would definitely stay again. Thank you

The front desk staff especially Paula and German were excellent. The staff speak English and Spanish. Some speak other languages as well. The restaraunt staff were amazing Angela was my favorite followed closely by Bruno. The breakfast with registration is so worth the fee. Best hotel experience I have had in all of Europe. They are very accommodating and respond quickly. Also a huge plus is that they have room service directly from the Restaraunt. The hotel is one of the best I have stayed. Would recommend to anyone. MYR have several properties in the El Carmen Barrio. All withing walking distance to important venues and sites. Stay at Puerta Serranos and you will not regret it at all.

We very much enjoyed our stay here. It is newly renovated and conveniently located for the old town and Turia gardens and easy to catch the bus or tram to the beach and other sites. We had a generously sized room which was beautifully designed, and very clean and comfortable. The amenities in the room were excellent, the toiletries were of high quality, and we really appreciated the complimentary water every day. We had purposefully chosen the deluxe exterior view window, expecting a view of Turia gardens, but unfortunately the view was nothing as we expected. While technically it was facing that direction, from our 2nd floor room we could only see the busy main road, and the building immediately next to our room was undergoing heavy construction work. Therefore we didn't get to enjoy the open windows balcony experience we had hoped for as per the photos. I think it would have been helpful if this reality was made clear in the description. I guess only if you are on the top floor would you have a view of the gardens. There was some noise from the construction site during the day next door, but we were out most of the time and wasn't really affected by it. On our first night, there was a community street party immediately outside for summer solstice which went on till 3am, so we didn't sleep well at all. Otherwise noise wasn't an issue. The staff were always warm, friendly and helpful. We would be happy to visit again.

Excellent property, great location, Clean room. overall very nice. Thanks

We loved the hotel and city so much that we decided to extend it. The staff made us feel at home from day one, the location was perfect for exploring Valencia, and every part of the experience exceeded our expectations. We wouldn't hesitate to stay here again and highly recommend it to anyone visiting the city.

From the moment we arrived, this hotel felt more like a home than a hotel. The staff was super friendly, welcoming, and always happy to help, making every interaction feel personal. The location is excellent, within easy walking distance of Valencia's historic center, restaurants, and many of the places to discover. We also enjoyed the restaurant, where both the food and the service was excellent. The server was amazing along with the rest of the staff. As frequent travelers, it's the people who often make the biggest difference, and the team here truly did. Their hospitality, combined with the comfort of the hotel, made this one of our favorite stays. We would gladly return and highly recommend it to anyone visiting Valencia.

Great hotel. Staff super helpful all of the front desk staff

Great staff with excellent recommendations and help. We would return on our next trip to Valencia..

Well located. Parking requires driving skills like most European ones

We loved the staff, the quietness of the hotel, the quality of the breakfasts, the fun of the roof top bar! Great stay

The room is rather small. But everything else was great.

The hotel was extremely nice.The staff was very nice and polite.They were very friendly and wanted to help!

The hotel was beautiful, comfortable, and conveniently located. The breakfast was delicious. The rooftop bar had amazing views as well as great drinks and bites at reasonable prices. The staff was very friendly and helpful. The cost of our stay was reasonable. I give them my highest recommendation!

The hotel is absolutely beautiful, the staff is excellent and the location is really great. I would stay there again in a heartbeat.

Room was very clean and a good size. Not much natural light with it being an interior room but as I was out most of the day that wasn’t a problem. All staff I spoke to were friendly and helpful. The rooftop bar was nice, though was shut one of the days I was there. Breakfast was good and served quick but a few items I was told were printed on the menu by mistake so less choice than I thought.

Great location! Hospitable staff! Clean! Very pleased with this choice!

Very nice and clean hotel in the heart of Valencia. Looks brand new.

Firtly, the hotel is amazingly well placed, it's about a five minute stroll to the cathedral but right next to a main road which made access to and from the airport very easy. The front desk staff were very welcoming and helpful; I was given a bottle of fresh water (without asking for it) before I had reached the lift after getting back from a run. The room was clean, well designed and the room had everything needed to make the stay a great one. I loved the hotel, I loved Valencia and I hope to be back.

From check in through checkout, everything was wonderful. The staff was very friendly, breakfast was great, the location, just perfect. I hope we get to return