Overall Ratings & Reviews WoodSpring Suites San Antonio UTSA - Medical Center

Very nice room and friendly staff!

Price is great, rooms are great, but the disruptions are crazy nonsense. First they came into the room to put a goddamn sticker on the wardrobe, then another time for pest control, then another for a 'room inspection' (yes apparently this is a thing), and then another they triggered the smoke alarms on purpose. For the smoke alarms, I thought that there was ACTUALLY A FIRE so I had to stop what I was doing in order to accommodate for them. No notice in advance and they weren't willing to come back in 20 minutes. Apparently they are going through 'new management'. What do I care? I gave my hard earned money to stay at this place, not help them take care of it.

NA

The room looked clean in general after check in, but by the time we came back to go to sleep we noticed the pillows and the room actually smelled pretty bad. Fishy smell coming out of most of the pillows on room 411. My wife doesnt like to complain and we toughed it out but will not be staying at this hotel. Also the introduction page says when you take pets you would pay 5 dollars per day but it was not mentioned the initial fee is 50 dollars plus 5 dollars per day. I would have payed to board my dog back home if I had know that.

Very peaceful and nice

Not the worst- not the best. Check in & staff were good. Elevator broken- stairs only No toiletries, towels Bed was a platform bed & uncomfortable. Paper thin walls. Checkout was interesting- had a screen down at 10 am- had to use a phone to get employee. Probably won’t stay again.

not worth the money

The stay was just okay. Elevator was broken, didn’t seem to be much amenities available and working. Floors were all sticky, no plates or anything to actually cook with. Beds felt like the temporary cardboard ones at the Olympics. It did the job, but I wouldn’t choose to stay there again. Staff were all friendly and nice though.

Very nice.

It’s awesome rooms are clean you have everything you need like a house !!! Well recommended

Very clean, quiet, easy access to points of interest!

Very clean and conveniently located

Very good 👍😊

The hotel is in great condition, the rooms very clean, it always smelled nice. Great value!

There was very slow water 💧 on the sink and the shower

The staff is very accommodating, friendly and professional. Great place to stay!

Best place to live for price

The staff and management have been accommodating whenever anything arrisee.

Very clean and front desk was very helpful and nice

Wonderful place to stay. Near many stores and restaurants. The staff is the friendliest.