Overall Ratings & Reviews Holiday Inn Express SOUTH HAVEN by IHG, an IHG Hotel

The hotel was clean and i loved our big, bright, and clean bathroom. Breakfast was hot and enjoyable. My only issue is that there was a family directly above us that was very noisy, lots of running , stomping. I called at 10:20 to see if something could be done. She was she would see what she could do. At 11:50 i called the front desk again and the gentleman called their room and they were immediately quiet.

Property is great. Location is close to everything.

The hotel is clean, the food was good, the rooms were nicely taken care of, and overall, I would stay at this hotel every time I came to South Haven.

property clean and quiet, close to town.

House cleaning could be better I had to get my own towels and toilet paper

Clean. Newly renovated or fairly new hotel. Spacious rooms. Close to downtown South Haven and easily accessible. Only reason it wasn’t five stars all around is our shower drain was backed up.

The AC kept turning off and the room would heat up to about 75 (even though it was set to 69) then it would kick back on. I woke up several times throughout the night because the temperature varied so frequently. There was an oil spill (that looked like water) in the parking lot that my son slipped and fell in. Otherwise it was very clean and great service. It is the best out of the other brand hotels in town. The other ones smell too much like MJ.

Everything was great except the bathroom door didn’t close because the top hinge was bent and didn’t line up correctly. There was an issue with the lights going off and on by itself not sure what that was about. Otherwise everything else was fine.

Gabby at the front desk went above and beyond to see that our stay was just what we hoped for. All of the staff was friendly and professional but she was our favorite. Clean, spacious and kept up-to-date still feels and smells like a newer property. Comfortable beds, room darkening blinds, nice hot breakfast selection also fruit and cereal, etc. will always stay here when in the area.

For the price of 350.00 for one night and the room issues, it didnt add up. Bathroom dirty, sink clogged, hair clog in the shower not yaken care of. Toilet loose frim the floor. Several light non working in the room or bulbs out. Keruig coffee cups but no coffee maker? Why? Didnt call to change the room as hotel was reportedly full. The rest of the facility, pool breakfast was great. Tbe pricewas outrageous for the room issues we had. Disappointed.

The property and room were very clean. The bed was comfortable and the breakfast had a good variety. We would stay here again!

The hotel was great. Close to beach and convenient location.

Just perfect

Room was very clean and breakfast had a lot of options.

Our desk person was wonderful!!

Quick long weekend getaway!!!

Staff was great!

I loved staying here because it is updated and clean! However, i wished it was walkable to downtown. But a 5 minute drive was not bad at all. I would highly recommend staying here! :)

This was a beautiful and comfortable stay we loved it here!!

Nice clean. Close to the downtown area.