5.4
Fair
From 534 reviews
Cleanliness

5.0

Room Comfort

6.2

Service and Facilites

6.4

Traveller Reviews Comfort Inn & Suites

Number of reviews per page
20
40
Top reviews
Emily
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Elevator was broken and we were given a room on the third floor. Hotel under renovation - Arrived at 8pm and workers were still painting the hallways on our floor.
Girish
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They are under construction, extremely dusty and our family started sneezing and coughing. Avoid until they are fully renovated!
Sandeep
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms are in good condition. Exteriors, Lbby, outside room area(walkway) was not clean.. But good choice for budget stays
Dan
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They were remodeling. Beds were clean and comfortable. Good price.
Tanya
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel still has the Yellowstone Inn sign instead of the Comfort Inn and Suites, so that was confusing. They are renovating. Our room was clean but the AC unit was set on 60 degrees and it never got cold, it ran all night and didn't cool the room. Their was a light on the AC unit that said dirty filter. There were no bath towels in the bathroom, only two hand towels, a washcloth and a floor mat for the shower. They did have shampoo, lotion, makeup remover, etc. Their continental breakfast was as to be expected. They had no orange or apple juice in the machine. The beds were super comfortable. I would stay again, but only after they are done with renovations.
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Kelly
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is being renovated which led me to be less fastidious about checking the room for bed bugs and now i have 7 ulcerated bites. The hotel has not responded to cover my medical costs or reimburse my stay or laundry services for our clothes and bags to avoid bringing bed bugs into our home.
Morgan
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Sign out front did not match the listing. The sign was “Yellowstone inn” not comfort inn. The elevator was broken, and major renovations and repairs were underway. The property had recently been acquired and they were turning it into a comfort inn. Which is okay, but they weren’t renovating a floor at a time, they were doing everything at once, literally putting up wallpaper outside our room as we walked in. So we had the smell of the glue all night and couldn’t open any windows for fresh air. Considering the state of the hotel, it was also quite expensive- but there was no where else to stay the weekend before the 4th; which is likely why the property manager decided to offer rooms and make some quick money. This is fine, but I will ding them on my review in exchange, as I do feel it was appropriate for a comfort inn to be in such a state.
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Jeffrey
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

1st room they gave us AC and TV did not work, 2nd Room refrigerator and phone did not work and it had a burning smell, we were told this is because we were in an adjoining room to the staff kitchen. They used a guest room on the 2nd floor as a staff kitchen. The hallways were filthy from construction dirt and dust. All trash cans throughout the motel were overflowing. DO NOT STAY HERE. We left and got a room somewhere else
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Kathy
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property was undergoing transition. Room was clean and big. Staff was very responsive to requests. Pool was cold could not enjoy. Advertised a game room none was there. Breakfast 1st day ok. Second day horrible just eggs no sausage or hash browns! Third day breakfast was good. Kitchen staff very attentive kept things restocked and clean.
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James
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

First we payed for 2 queens they gave us 1. We payed for room with a tub. Only had a shower. Shower door wouldn’t close all the way. Need to step over toilet to use shower. Bathroom toilet seat wouldn’t stay up by its self when taking a piss (guy thing) bathroom faucet was loose. Door to the bathroom wouldn’t stay closed. Sink had a leak under it. The exterior garbages were overflowing like they hadn’t been emptied in weeks. And they had the nerve to call all this an upgrade.
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William
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I didn’t think it was funny how they
Michelle
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Although the building was getting renovated it was poorly done. Rooms should not be rented until all work is done. Bathroom faucet wasn’t even attached to the vanity cabinet were loose and there was no sofa in the suite. We booked a king suite which was to include a sofa and were given the queen with no other options or compensation. During breakfast no one was cleaning tables or floors and the area was filthy.
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Moses
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The name is different from the sign out front but other than that it nice.
Brad
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is run down and no sign for the hotel. Expensive and poor renovation.
Verified traveler
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The elevator didn’t work the morning I was leaving, so I had to walk down a flight of stairs with my cane and luggage. I am handicapped, so that was not good for me.
Amy
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bed needs to be replaced and its currently being remodeled so the fire alarm went off at 7:30am but it was a false alarm. The room was decently clean and overall it was quiet.
Robert
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Mid remodel. Consider after 6/2026
jimmy
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The air conditioning did not work! Neither did the phone
Perry
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Building is being renovated and the elevator was not working.
Meggan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The sign on the hotel was not Comfort Inn, so it was confusing. It seems as though it's going through a renovation and the bedroom was fine - recently painted etc. The bathroom was rough, tile falling off baseboards, obvious water damage, toilet was clogged when we got there. Also, there is a pool inside right outside our room and at 8am there were kids playing loudly. Wasn't an issue for us, but for others Im sure it was. Staff was friendly, hotel was not what I expected at all.
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Number of reviews per page
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