The property was very well maintained, clean and beautiful .

This hotel was very nice and so convenient. The room is great, the breakfast great. We ate dinner here one night and the food was great and the service wonderful. Miguel was great, very friendly and helpful. We would highly recommend this hotel

Clean room with rustic charm. There’s a beautiful farm on the property where we were able to see lots of animals. Loved the proximity to the train station

The property is located near the train station, super amazing staff and the room was large and clean! Make sure you visit the farm as it is so nice

Good: nice breakfast/restaurant, proximity to the train station Could be better: bedding had a black stain, you get woken up by birds at 4am, the train also choo-choos regularly (whatever room even facing the gardens, you WILL hear it) For the price, not worth it I think.

Very good place

Great location in the heart of town. However, the train noise does take getting used to, particularly at night since the hotel is attached to the station. Nice staff and good food options.

Clean room, good facilities, great & helpful staff However shower was inconsistent in temperature

We loved our stay at El Albergue! First off, we were very happy that we decided to stay in Ollantay during our visit to Machu Piccu (rather than Agua Calientes) which is an incredible location in its own right, with beautiful old town, great restaurants, and fantastic archeologic sites. El Albergue is located at the train station which made if very convenient, but also a romantic old-school vibe which we appreciated. We did also take advantage of their distillery and coffee experience and loved both. The staff here were so kind and helpful, couldn't have asked for better. The room was large, clean and comfortable and everything worked great. We ate at the restaurant one night and thought the food was great. We didn't find the sounds of the trains overly intrusive, but we did look for a room facing away from the tracks and that is probably a good idea.. Highly recommend this hotel!

Highly recommend the property. It is literally at the train station. The food in the restaurant was excellent. The room was quite good. I think the floor could use a little cleaning, but the room was generally clean. Staff are friendly and welcoming.

Lovely hotel with spacious room, excellent service, dining, and a really great pachamancha experience. Highly recommend.

Overall love the location. The only issue was having so many bugs on our door and inside our room. We avoided to step outside the room to make sure we don’t get more inside.

This was such an interesting and convenient place to stay. Right at the train station yet still walkable to the main square. The organic farm is beautiful and tucked away behind the hotel. We enjoyed the distillery and learning about the process. Restaurant food was very good and cocktails were some of the best I’ve had!

We stayed at this hotel twice. We had 2 different rooms. The experience was completely different depending on the room. Our first room was an older room facing the train tracks. It was fun to see the train coming in and hear the music. Unfortunately we were there during the demonstrations so we never actually got to get on the train. We got to experience first hand the chaos of the demonstration. It was surreal that they were putting on the full show even when they knew there was a good chance the trains were going nowhere. The staff at the hotel were great and told us about the situation. I do not think many tourists knew what was going on. We appreciate the staff's honesty. Perurail denied there were any issues. Despite being so close to the chaos. The hotel felt like a safe oasis. The grounds are magical. The gardens are stunning, and the staff work so hard to maintain this gorgeous property. I loved walking around their farm, and taking the farm path to get into town. The restaurant is amazing and I loved the farm to table experience. The quality of food is delicious and fresh. Our second room was more modern. It was very comfortable. I really enjoyed my stay. I appreciated having extra time in Ollantaytambo.

This is a truly unique experience. The grounds are beautifully landscaped; the rooms are large, comfortably furnished, and very private; there is a working farm, a distillery, and a coffee roaster as part of the property; and a terrific restaurant. And it is adjacent to the IncaRail train station.

Floor squeak, there is a bad smell

Good breakfast

What a beautiful place to stay before heading up to Machu Picchu. The staff is so friendly and knowledgeable. They gave great advice for getting on the train in the early morning. 10/10

Great Location & Great Eatery.

Great location inside the train station and great property: onsite dining, clean, spacious, very convenient.