Amazing place! I stayed there for 3 nights and immediately upon entry I was shocked by how clean the place is and nice, the staff is super nice and helpful.

The staff were polite, but unfortunately they did not speak English, which made communication quite difficult. The breakfast was very basic and lacked variety. The room itself was quite noisy, with poor insulation from outside sounds, making it hard to rest properly. Additionally, the bathroom towels appeared old and grey rather than fresh and clean. Overall, the experience did not meet expectations.

The charges were much higher than the quoted price

Excellent location and breakfasts. Staff very helpful. Good value. Rooms quiet.

Great location.

Great hotel very central.

Room was nice and clean, though tiny. Staff was pleasant. I was allowed to check in early. Breakfast was fantastic and huge, though they did use Styrofoam cups.

Great staff, clean room, loved the aesthetic. The full on Mexican breakfast was amazing lots of options and so good. Definitely recommend.

This hotel is perfect for singles, couples or families. The staff is beyond helpful. The included breakfast offers absolutely everything you want. All fresh food and homemade. The rooms are very clean. The beds are perfect for me…just on the firm side. There are 3 floors and no elevator so just be aware. We walked all around the historic district. I definitely recommend this place for you to stay.

Check in was bad. Couldn’t find reservation at first.

No coments

Mauriceo the night manager was exceptionally professional and friendly. We had some record heat in Morelia, but the Daikin air conditioner with remote control completely solved that problem. I suffer a little bit from insomnia, but I had no trouble sleeping. Quiet, dark window covers. I'll be going back to Morelia, and I am definitely staying at hotel Don Carlos. I see no reason to risk staying in some other Hotel. You're a good man Mauricio.

I called to confirm my PAID reservation a day before and the young woman who was there confirmed that yes, it's ready and everything. The next day my father and brother arrive with their itinerary number and the young woman says: Yes the reservation is here but .... "It is not paid yet ", you cannot have an itinerary number if you have not pay before(at least on the application that I used). This is FRAUD, at the end they did not stay there because they wanted to charge them for a double room at $1,800 MXN, when the single room was already paid for $1,000 MXN. I am not happy or satisfied at all. Very Bad service and they don't even try to resolve the situation. Never to consider stay there in the future if I visit Morelia.

No tiene estacionamiento, un personal te dice una cosa y otro otra, nos dijeron que no eran pet friendly y en Expedia dicen que si. Incluso nos cobraron por cada mascota

Excelente comida, servicio, cuarto, todo

Desayuno muy rico. Lo único que no me Gustó fue el olor de las habitaciones

La habitación se me figuro una cueva, super chiquita, sin luz casi, pero lo que no nos gusto olía muy feo el baño a drenaje. La recepción bonita, el personal muy agradable, eso SII el desayuno buffet muy bien, muy bueno Hotel céntrico Muy bien ubicado

Buena Ubicacion

No fueron amistosos

La ubicación está bien , todo muy bonito y excelente atención... Lo único que yo mejoraría serían sus toallas y el colchón...