9.4
Exceptional
From 368 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.4

Traveller Reviews SO/ PARIS Hotel

Number of reviews per page
20
40
Top reviews
Michael
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best hotel in Paris
Randy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was 5 stars!
Jennifer
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing views and cute area
Yair
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great breakfast. Don't miss the view.
Jimmy
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The checking in process was fantastic and very professional. Service in the restaurant was very slow and the food very average for the high prices, especially the breakfast.
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our room was lovely - very spacious and comfortable. The staff was friendly and always ready to help answer any questions we had. The bar and restaurant were fabulous and the views from there were amazing. We loved everything about it!
stuart
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were unhelpful and did not implement any of the VIP access I actually booked the hotel for. We could not use the spa or sauna and after a long week of working hard, this was a real blow. We were told to book a week in advance. The restaurant was like getting into a Hollywood night-club(a bad one) Just when we thought Paris had changed, this place stepped up and ruined our fantasy. Unpleasant and unhelpful staff. Tons of attitude. No late check out either. Top price for substandard service. The bed was very comfortable though. I think I lost a bit of my soul staying here. New management may help hire better staff as the setting is nice. There are better places in Paris and I certainly won’t be returning to this place. SO/rubbish
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Elysha
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bath fixture did not work, key card was not provided there was issues through the hotel,
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great modern hotel in great location!
Danielle
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel is in a lovely area and has a great rooftop restaurant. Unfortunately though, I wouldn’t recommend this hotel. I paid for 2x Seine views rooms. Our actual view was internal courtyard / another and the city, no view of the Seine (certainly nothing like it was advertised). When I spoke to the hotel about this, they initially apologised and said they would look into. Since then, they have ignored my communications. I’ve sent several without response.
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Eric
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location was peaceful and nice. Staff was helpful, rooms were modern, windows could be opened which was nice.
Rafael
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I wouldn’t recommend staying at SO/ Paris Hotel. It’s simply not worth the money. The staff attitude felt unwelcoming, and the way they hold large amounts for “incidentals” without clearly explaining it upfront is just bad business—you feel overcharged and misled. The rooms are small, with almost no privacy, and the layout is poorly thought out—no proper sink next to the toilet or even a bidet, which you’d expect in France. We even paid extra for a “view,” and it was minimal at best, honestly pathetic for the price. Overall, disappointing experience. Save your money and stay somewhere else.
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Natalia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We stayed at SO hotel with my husband. It was a very modern, clean and funky hotel. Very nice staff and Amazing Restaurant Bonnie where we spent two nights in a row. Located in a central part of Paris and yet in a very quiet place. Highly recommend this place to people of all ages. Definitely will be back.
Samantha
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The entire staff was excellent from greeting us on the street to check in to the hotel restaurant- everyone seemed completely committed to treating us with the utmost respect and generosity. Everyone was eager to please and make sure our stay was the very best.
yun qi
icon-Business with Children
Business with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Highly recommend this hotel to everyone. We stayed for 8 nights and with kids. Area is very safe and good for large family. Staff are friendly. Every night they gave us different little surprises (chocolate, cookies, eye packs, serum, hand cream…) food from the restaurant and room service were very good.
Miroslav
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This hotel is impeccable, I will be definitely staying here whenever I go to Paris. Also just to mention that every day they were leaving gifts in our room, some cosmetics or snacks / chocolates. Very clean , very friendly staff. Highly recommend
Aaron
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel/ staff was unbelievable! I would highly recommend this hotel! My only suggestion is to make sure you know which view you are booking for your room. I thought I booked a room with a view of the Eiffel Tower when I booked a rooftop view room but apparently I didn’t and they wanted 700 more euro for a three night stay in a room with that view.
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Sergio A
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Service , food , amenities , everything was perfect I recommend this hotel to everyone
Linda
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I travel a decent amount and I’ve never experienced a staff more friendly or with better service. And it wasn’t fake every single person that worked at this hotel was so helpful and kind.. our room got made up twice a day with little tgifts each night. Our needs were met immediately whether it was something in the room or help with the concierge. I’m so glad we picked this hotel. The rooms offer quite a bit more than other smaller hotels and since it’s newer, you’ll have a lot more luxuries here. Location is great as well. Cannot recommend this place enough.
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Temitope
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great stay. Rooms were spacious and clean. Very close to public transport
Number of reviews per page
20
40