Booked this hotel primarily for the swimming pool which was closed. We received no notification of this and was disappointing. Paying for the car park on top of the room stay was also irritating and having to retain the ticket to get out of the car park. Staff were lovely.

Nice hotel and room. The hotel is about a 40 min walk to the old town. There are plenty of public transport options near by

Great hotel, perfect if you’re driving as there’s a large secure car park for 15 euros a night. Easy to get into the old town via regular bus service which stops outside the hotel. Lovely staff, comfy bed and great shower. This is the second time we have stayed here as we like it so much!

Was very reasonable and very nice food and drink. Staff were excellent

Très bien situé près des autobus

All good

Nice place to cool for me

Hotel was very nice and staff were friendly. Beds were quite comfortable and the design of the hotel was nice. The blackout blinds were helpful! Easy enough to get a bus into San Sebastián. Breakfast was tasty. Cleaners in our room did a great job. A few things would have made it better/really good- we had a young baby and they could have offered to help us with washing bottles etc. They cleared breakfast away either before, or exactly at the time they said it would finish (normally you get a bit of leeway in other hotels if you turn up 5-10 mins before the end!). The sink in our room was also not securely attached to the wall and they provided tea bags but no kettle. In summary- generally good but I would have hoped for a little bit more given the cost of the room.

Overall was fantastic, hotel was very clean and the staff were so welcoming and friendly. Will definitely recommend.

Very clean, good gym, friendly staff, nice restaurant

The hotel was really nice, the bar/restaurant had delicious food

Lovely hotel, great staff, awesome facilities

Eu gostaria de deixar registrado a extrema gentileza e profissionalismo do atendente que nos recebeu. Realmente é um profissional de destaque e que merece o reconhecimento

Comfortable room and very helpful staff

The room was nice and very clean, but it was very small and an odd layout of walking into the bathroom and shower area first thing when you open the door. The toilet is in a separate space with a door but it is every bit as tiny as an airplane bathroom. Your knees touch the wall. The shower is a glass wall and it is in the center of the room so there is no privacy at all. Parking was supposed to be included with the stay according to the website but then it was 15 euros when we got there. The location is nice. Easy access to bus in public transportation and a short drive to old town. It is in a very hilly area so keep that in mind if walking.

Good location.

The hotel was clean but too far out of the town to be able to walk in, not what was described

Rooms are excellent. Comfortable beds and powerful shower. Staff are friendly and helpful. The hotel is in a residential area with not much nearby. There is a bus stop directly outside and you can be in the old town in about 20 minutes using this.

Property was well kept and breakfast was great.

Excellent place to stay. Quiet area, nearby transportation