Wonderful staff, amazing food, great amenities

No complaints. Bottled water and macaroons with turndown service.

The renovated areas still feel historic, the bohemian history and legendary residents haunt the halls. A couples trip to see nine inch nails and visit the city. We quickly felt atvhome by the hospitality of the lobby bar and the historic original bar tenders. The room was cozy, the bed was huge and comfortable the shower was great. Its a great hotel. Quality food and cocktails friendly staff. I will be staying again.

All staff are kind and welcoming. Great stay

Absolutely love it, this is truly the best hotel in New York, we have an amazing room and the restaurant downstairs and the whole thing is just fantastic

Coming back here asap

Upon entering the property, I observed two guest service representatives assisting a gentleman. One of them noticed me standing nearby, briefly made eye contact, but then returned to her conversation before eventually asking how she could assist me and calling me over to the desk. I provided my ID and credit card, which she held while asking for my name even though it was clearly printed on my ID. This interaction felt disengaged and left me feeling somewhat overlooked. The following morning, I walked past the front desk where two guest service agents were present. Neither of them acknowledged me with a greeting. The only person who wished me “good morning” was the doorman as I exited and re-entered the property. Later that day, when I returned and stood near the elevator, the same two guest service agents again did not acknowledge me. When I placed my bag in storage upon my return, the guest service agent initially attempted to find a doorman to assist, but when none was available, she personally handled the task. I appreciated her effort, but I believe it highlights an inconsistency in the level of service the hotel strives to provide.

Inimical style and character in decor. Bathrooms are sublime. Staff friendly and accommodating.

This is an excellent hotel. The rooms, staff, dining options & ambiance of the public spaces were fabulous. The hotel, which is loaded with a fascinating history, is like an art gallery. I'm not sure I've ever seen anything like it in a hotel format before. The rooms themselves are also unique and full of character. It felt as though you were in your own apartment. There was nothing generic about this experience. The hotel is also made up of rooms that are available for guests of the hotel, combined with rooms that are occupied by permanent residents who you are quite likely to encounter during your stay. Many of them are very interesting & accomplished people. This added another unique twist to the experience. I would highly recommend this hotel.

The incredible history of this hotel is what made us want to stay here. The updates and renovations have been done so well, the restaurants are incredible and the staff were - to a one - the friendliest and most helpful we’ve worked with outside of a Disney property. We’d go back to the city just to stay here again.

The Hotel Chelsea delivers in style, elegance, quality of accommodations, and service; it is a premier hotel in a world class city and you can’t beat the style and comfort/cool level. Historical, modern, punk, elegant, irreverent, classy; high dialectics. Can’t go wrong. Home away from home.

Fabulously whimsical, sensual decor, every doorknob an light fixtures, luxurious bedd

Details!!!

Fantastic property, they don’t miss the details.

This place is one of the best in NYC NOW. Has a rich history, but is fantastic in all the important ways. Rooms are clean and have a great vibe. 2 fantastic dining options on the property and the hotel bar is great for after dinner meetings. Can’t say enough about it. Was here for 4 nights and will make this my NYC HQ!

The place to stay in NYC NOW. Yes, rich history blah blah blah. Great rooms! Clean! Spacious. Great staff! Cool small gym on the roof. Both dining options on the property are fantastic and the hotel bar is incredible for after dinner meetings. My new HQ for NYC

Loved the iconic Hotel Chelsea! It is beautiful, classy but also laid back and comfortable. We arrived around 11am expecting to store our luggage for a few hours. To our surprise they had our room ready, and even upgraded us! Everything was perfect and it is now our favorite place to stay in NY!

It was great

Every finish was meticulous. The most beautiful hotel ever.

The history behind the hotel is so cool. William, the bellhop was so knowledgeable. I wish there was a formal tour as part of the check in service and that William had a whole staff under him to help lift up the historical aspect of the hotel. I could have spent much more time talking and wish I didn't feel like I was interrupting him from doing his job. Its so important to preserve the history of New York and all the art, music and poetry that happened in this hotel. It seemed like he has a passion to do this and I feel you should give him the platform to do it!!!! William made my stay there exceptional!