Waterloo Luxury Apartment

Explore Waterloo Luxury Apartment
8.6
Very Good
From 7 reviews
Cleanliness

8.4

Traveller Reviews Waterloo Luxury Apartment

Number of reviews per page
20
40
Top reviews
Carolyn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

We liked the flat. It was bright and airy and tidy. But the building it was in was poor. You had to climb a tall flight of stairs with no banister. And the hallways were on the dirty side. But the location is good. We liked it, but would not stay there again because they charge too much for what they offer.
Greg
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Unfortunately I only have limited text here. Otherwise, I would attach photos. The property was filthy, mouldy (which I didn't realise until later when reviewing the photos as I hadn't gotten past the smell), stank of urine, and was not fit for human habitation. We had to book a hotel and stay there instead. Additionally, Expedia's only response was to "advocate" for me and request a refund from the property owner. They were either unable, or unwilling, to hold the owner accountable and certainly unwilling to take accountability themselves and provide a refund. Expedia have offered me a discount on my next booking. My response was as follows: "Hi, To be absolutely clear, I did NOT ask you to reach out to the property owner. I agreed to your agent's request to follow process to contact the owner BUT that a process of holding the owner accountable is required. The place was not as advertised, dirty, stank with a urine smell, and was not fit for human habitation. We had to make a last minute booking at a hotel. Unfortunately, we can no longer have confidence in Expedia's offerings. We unfortunately can be confident that issues will be resolved unsatisfactorily. There will be no future bookings by us." I will never knowingly use either this owner's property(ies) or Expedia ever again.
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Jung yeon
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Great location, very cute apartment. Would stay here again!
Liliana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Our recent stay at Waterloo luxury apts in London was fantastic! Centrally located to see major sites as well as steps away from accessing dining, grocery and transportation. The apt was spacious and comfortable. Fit with a large refrigerator, washer and dryer, etc., it provided a much needed/soft place to land on our multi-city trek through Europe. Thank you!
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Yasuko
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

It was a very comfortable stay. The transportation was convenient, and there were several restaurants in the surrounding area. There was a large kitchen, washing machine, and dryer, so I was able to relax like I was at home for a short period of time. It would have been even better if there was a vacuum cleaner.
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