Overall Ratings & Reviews The Westerner - Extended Stay

The pictures were n the website are very misleading. The rooms are rundown and outdated. The light constantly flickered off and on, the tv remote didn’t have batteries, the room did not have a phone, the bathroom wasn’t visibly clean, the table was scratched up and not clean, the chairs had stains, the carpet was fraying and pulling away from the bathroom floor, there was paint missing from the walls and a black “X” spray painted on the carpet floor. It definitely gave off the “no-tell motel” vibes. The reservation also said 2 queen beds and they were doubles.

Just an overnight stay. Clean rooms nice open area. Carpet needs replacing. Almost tripped a few times. They need some repair to keep guests safe.

Cute and quiet.

Second time staying at the facility. It is in a convenient location. Awesome amenities including an indoor pool, goldfish pond and games. Very modern decorations. You can tell it was once an older hotel but the facility has done a good job of updating and continues daily to upgrade. Cute boutiques inside of hotel along with snacks and drinks. While there the facility had a luau party. We didn’t attend but seemed fun! Staff was all excellent as well. They even provide airport shuttle which was very convenient when my flight got cancelled!

The room was absolutely horrid! The smell of wet dog as soon as you open your room door was atrocious. The overall hotel was okay, but the room was horrible. First the smell, then a patch on the wall that had been fixed but not painted on, the a/c didn’t work good, had the a/c set to 68 and the room would not get cool, even turned the a/c down to 64 and still did not get cold. The bathroom had mold and water/air in the wall, you could push on the wall and it would push back. I WOULD NEVER EVER CONSIDER STAYING HERE AGAIN. I will say though the staff was very pleasent.

The room smelled bad and it didn’t look like the pictures online. Parking was limited. Breakfast started at 7 not 6.

Doors on rooms,no card to look for! Remember code! That was different. Rooms were spacious and clean. Gift shop,bar/club/restaurant and live music. Breakfast area was big,plenty of room,they even had a cook to make breakfast and it was within reasonable price. Waffle mix a little bit runnie.but it was good. The only thing that i really didn't like was the shower curtain, water everywhere after getting out.

The room kinda old, wall & door have a lot of scratches.

Loved the amenities

I stayed at The Westerner this past weekend and was really disappointed with my experience. First off, even though I selected “pay at property” when booking, they attempted to charge my card multiple times before I even arrived which was frustrating and unnecessary. When I got there, the front desk receptionist was on a personal phone call and barely acknowledged me. I had requested an early check-in, but she had an attitude when I brought it up and made the process feel more like a hassle than a welcome. On top of that, the room I was given looked nothing like the photos online. The pictures were very deceiving ..what I got was outdated, dim, and clearly not what I paid for. Overall, this stay was not worth the money, and I won’t be returning.

I read all of the reviews and they looked fairly good. The place is wore out. Paint was falling off of the ceilings. Walls in the bathroom were peeling off. The plug ins were so wore out that I couldn’t keep the plug ins plugged in. I would not recommend this place

Super quick and easy check in

Excellent service from the staff

Loved the inside pool, playground and patio. My little kid had lots of fun! Is a great hotel for families with kids. The only thing we had a problem was the room lock, I love the idea of using a code instead of the key card, I didn’t had to worry about my kids loosing the key, however, it was tricky to open the door. Overall, the stay was good, we will definitely come back and recommend this hotel to friends and family

Nice bar

I hated the place. Ill be getting with The manager enough I'm not helped there I will be getting a hold of the owner.

Maid services were horrible. Was there 4 days and had to ask for trash to be taken out. Ask for towels and all essentials. Maid never came not once to even change out bedding. Other than maids place was comfortable

I had a disappointing stay at this hotel due to several issues. The check-in process was unprofessional, with staff ignoring us and complaining about other guests. The pool hours were misrepresented, and the rooms didn't match what was advertised—they smelled unpleasant and were missing amenities like a remote control and HDMI cord to watch TV. The internet didn't work, preventing TV use. Despite being told we couldn't stay in the lobby, we were woken up by loud noise from people there between 2 and 5 AM. Additionally, a front desk employee threatened to call the police on my children for no reason after confronting the lady at the front desk about it she apologized and said she thought they were the other guest which is very unprofessional to assume without asking.

Friendly. Quiet at night. Staff was exceptional considering the rude customers

We stayed one night - a staycation to let the boys swim! There was a movie night and all the staff was so sweet and nice to the kids! The front staff was amazing! So helpful