The parking lot for this property was very badly marked. In particular, there are no clear signs directing the best way from the parking lot to the hotel. We arrived late and had no idea where to go, nor idea of how safe the parking garage was. We wandered around in the dark and in the rain looking for the entrance. After all this, we also had to pay for parking. While our room was beautiful, I think it was near the bar kitchen so was noisy until late. It's too bad that this hotel does not provide the finer touches of customer service/experience to go along with the lovely rooms.