Great Place

Nice modern apartment hotel

Super easy and comfortable experience. Great great location and overall bang for your buck

The clothes washer took 6 hours to run a load. Reported ot and nobody came to check. 2 days before we left it broke completely. The inside security locks are disabled. The sinks have a loud gurging sound loud enough t wake you up abut every 4 hours. There is a lot of street noise from a club up the road and while we were there the garbagetruck came right outside our window just after midnight and just before 6 am every night. Asking for a room off the street side would fix this. The room was a good design and good size. The location with regard to city sites was excellent. Metro access is a 2 minute walk.

Très propre, bon accueil, lit confortable, à une minute à pied de Gran Via et métro Gran Via. Rue très bruyante si chambre avec balcon.

This was our second stay, and the location is still the biggest highlight — steps from Gran Vía and close to everything. Check‑in was smooth and efficient. The room was clean, spacious, and having access to a washer/dryer with laundry pods was very convenient. However, the noise was a major issue. Our second‑floor room faced the street, and between the nearby club and the garbage bins out front, it was difficult to sleep, especially on weekends. Staff were helpful but not as warm or welcoming as during our previous stay.

Very clean

The apartment was clean and attractive. The kitchen had everything you need and they provided dishwasher tablets, a couple of coffee capsules etc. The only thing that was a problem was the noise outside the bedroom window. We were at the front of the building and the glass recycling was emptied during the night which was really loud. On the last night there were people outside the nearby bar making noise until about 4 am. I think if you were at the back of the building it would be great. The bed was comfortable and the location was really central. The receptionist was pleasant and helpful and the apartment was ready early.

Excelente el staff y la atención. El departamento impecable

Very nice place to stay in Madrid 😊

Everything was good

Everything was fine except we were stuck in elevator for an hour and the person working there told us the elevator company was on their way and he left because he had to watch a Venezuela WBC game. He even said why do these things happen when it’s time to go home. Felt that was very unprofessional. One of our party had to call the fire department to get us out.

Todo perfecto. La ubicación y la calidad del alojamiento no pueden ser mejores. Lo recomiendo y volvería sin dudarlo. Gracias!

Frank was very helpfull, thank you!

Location just perfect, room clear and so clean with a nice kitchen. We loved it!

Great location really cute little balconies however we rented the space for two adults and our young teen. Our young teen was not able to sleep on the pullout sofa because the mattress was stained so that bed was not prepared for us. Otherwise excellent location, modern suite great staff would stay again.

Clean, close and walkable to everything (shops and restaurant)

Fabulous location!

Elegant Clean and nice apartment with key essentials provided. Example: available extra toilet papers / detergent for dishwasher /unlimited shampoo. Front very professional and attentive. Center of gravity and Walking distance to all attractions.

Sergio was very attentive and accomodating to our requests