The beds are very comfortable. All rooms have great views. Dinner and breakfast buffets offer many options. Highly recommended.

Room is spacious and clean. The alternating onsen rooms are good for a variety of options for you to try. The buffet breakfast and dinner has a good enough choices of food. Ample parking space is available as well.

Good hotel with nice view and good buffet dinner and breakfast. Room size is good enough also.

I wanted to provide feedback on one of your female front desk staff during my recent stay. She appeared unwelcoming and impatient, making both check-in and check-out uncomfortable. Her lack of friendliness and assistance was disappointing.

Nice rooms and enjoyable onsen area.

Spent one night on the way to kagoshima. Great hotel, very clean, amazing dinner and breakfast, Great amenties. Underated hotel, had a short but lovely time there.

Onsen is good

Good

Newly renovated Kumamon room made will make you smile. There are many photo opportunities with Kumamon in the property. Breakfast buffet is highly recommended.

Excellent stay! Loved the breakfast!

We stayed at the Kamenoi Hotel Aso for two nights while visiting family in the area. We are from the US and found the hotel to have great amenities and many food options. The onsen was also very nice. Would highly recommend this hotel.

Beautiful hotel and fabulous view from the room. Delicious breakfast and dinner buffet. The entire hotel is pretty accessible, I guess, because of the ageing population? Onsen facilities really need some updates as that was what I was most looking forward to but unfortunately. I wonder if the jet spa was designed for disabled guests as you either have to kneel or squat to use it. There’s no sauna in Onsen, which is my thing, and a couple of areas are not in use. I wonder if they used to be sauna or steam room.

Loved the onsen and buffet dinner/breakfast.

It provides a good Japanese hospitality as usual. The buffet breakfast and dinner are good (we shouldn't book them for both nights as we were just too full after the first night). The hotel could invest in renewing some of its facility but it was still a pleasant stay. My only complaint is that the breakfast finishes at 9am which is far too early for European guests.

Staff were great and attentive, nice little fruit farm close by. But hotel is a bit isolated so need to drive out to go elsewhere. Had a bit of kids toys you can borrow to play both indoor and outdoor that the kids loved!

We booked Kumamon themed room. The room was neat & nice and kids were happy. The buffet options and quality were good and staff were helpful and friendly. Onsen was good with a few pools for choices, indoor & outdoor.

Room was a bit tight for 4 people. Normally the beds are prepared for sleeping at the end of the day but it was not the case in this hotel. Dinner and breakfast were good- big spread and delicious.

Hotel sits on lovely grounds, with the mountain ranges as a back drop. Parking is a breeze. The rooms are really basic and the in-room bathroom is tired and not well maintained. Availability of games, grounds makes it more suitable for young families

Lovely hotel and fantastic dinning buffet

Onsen was excellent!