Great location, clean room, quiet, breakfast included, friendly staff.
Areas for improvement: the electronic self check in system did not find my reservation by my last name; the A/C seemed to be blowing cold air even when I set the temp to the max of 24C. Not enough room for a table and chairs. Breakfast was nice with fruit, yoghurt, bread but items like eggs, meat, cheese were missing. The item that irked me the most was that after my delayed luggage was delivered to the hotel by BA, nobody bothered to leave a note for me to pick it up! I started looking for it some 24 hours after it was delivered in the hotel and still it took a while for the staff to find it.