Dear ,D***e
Warm greetings from Hotel Horison Le Aman,
Thank you for choosing Hotel Horison Le Aman as your place to stay and thank you for taking the time to write a review for us. We apologize for your less than expected stay experience, we will try to provide and improve the best service for every guest in the future.
Your input and complaints are very important to us, rest assured that we will take appropriate action to address your inconvenience during your stay and prevent this incident from happening again in the future, we greatly appreciate your opinion and we hope to have another opportunity to serve you better in the near future.
Yours sincerely
Arie Irwanto
General Manager