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Overall Ratings & Reviews Lembah Permai Resort Puncak - Cipanas

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Traveloka (849)

8.8

Very Good

From 849 reviews

Provided by travellers on

Cleanliness

8.7

Room Comfort

8.9

Meal

8.6

Location

8.8

Service and Facilites

8.9

People often mention about Lembah Permai Resort Puncak - Cipanas

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Variety (59)

Staff Friendliness (58)

Bedroom (58)

Family Friendly (57)

Ambiance (55)

Taste (52)

Room Space (51)

Hotel Area (51)

Bathroom (46)

Surroundings (43)

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Traveller Reviews Lembah Permai Resort Puncak - Cipanas

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Customer reviews

F***l

10.0

/10

Reviewed 2 day(s) ago

Booked 3 rooms on a weekday, only my family stayed there so it looked a bit scary because I was paranoid about the people 😀 but everything was okay, the rooms were clean, the food was delicious.

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AYU W. S.

9.7

/10

Reviewed 1 week(s) ago

Highly recommended, starting from the receptionist service, even though it was very late at night, they still provided excellent service and the staff was friendly. The food in the restaurant is delicious and has a wide selection. It's top notch 🫶🏾

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Accommodation's Reply

28 Jul 2025

Dear Mrs. Ayu W. S. Warmest Greetings From Lembah Permai Resort. Thank you for taking the time to provide a rating and review regarding your recent visit. It is a pleasure to know that you felt comfortable while with us. Your suggestions and input are very much appreciated. We look forward to welcoming you to Lembah Permai Resort in the near future. Warmest Regards. Lembah Permai Resort.

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M***d

8.6

/10

Reviewed 3 week(s) ago

The place is comfortable... but the food variety is very simple...

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1 people find it helpful

Accommodation's Reply

28 Jul 2025

Dear Mr./s. M*d. Thank you for taking the time to review your experience. We apologize for the less than satisfactory experience during your stay at Lembah Permai Resort. We will strive to continuously improve our service. We hope to welcome you back and provide you with the best experience possible. Warmest regards. Lembah Permai Resort.

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B***y

10.0

/10

Reviewed 3 week(s) ago

For the 3 bedrooms, the rooms are comfortable and spacious.

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Accommodation's Reply

28 Jul 2025

Dear Mr./s. B*y. Warmest Greeting From Lembah Permai Resort. Thank you for taking the time to rate and review your recent visit. We are delighted to know that you enjoyed your stay with us. We welcome your suggestions and feedback. We look forward to welcoming you to Lembah Permai Resort in the near future. Warmest Regards. Lembah Permai Resort.

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Nurhidayat

Leisure

9.1

/10

Reviewed 3 week(s) ago

Previously, its name was Zury Resort Cipanas, if I'm not mistaken. For easy access because it's on the side of the road. For the cleanliness of the hotel and the service, it's okay. For the breakfast menu, the food is delicious. But it's not very varied, please improve it.

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Accommodation's Reply

28 Jul 2025

Dear Mr. Nurhidayat, Thank you for taking the time to review your experience. We apologize for the less than satisfactory experience during your stay at Lembah Permai Resort. We will strive to continuously improve our service. We look forward to welcoming you back and providing you with the best possible experience. Warm regards, Lembah Permai Resort.

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Yohanes F. D.

Leisure

10.0

/10

Reviewed 4 week(s) ago

The hotel staff and employees are very friendly.

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Accommodation's Reply

28 Jul 2025

Dear Mr. Yohanes F. D. Warmest Greetings From Lembah Permai Resort. Thank you for taking the time to provide a rating and review regarding your recent visit. It is a pleasure to know that you felt comfortable while with us. Your suggestions and input are very much appreciated. We look forward to welcoming you to Lembah Permai Resort in the near future. Warmest Regards. Lembah Permai Resort.

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Y***h

9.3

/10

Reviewed 4 week(s) ago

The room and area are clean, it's just that the bedding smells for some reason, hopefully it can be improved in the future. Hopefully the room will also be given air freshener so that you will feel more at home in the room.

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Accommodation's Reply

28 Jul 2025

Dear Mr./s. Y*h. Thank you for taking the time to review your experience. We apologize for the less than satisfactory experience during your stay at Lembah Permai Resort. We will strive to continuously improve our service. We hope to welcome you back and provide you with the best experience possible. Warmest regards. Lembah Permai Resort.

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R***i

Staycation

10.0

/10

Reviewed 4 week(s) ago

Very comfortable and beautiful place, the taste of the food and the place are comfortable. Next time come back here. Thank you

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1 people find it helpful

Accommodation's Reply

28 Jul 2025

Dear Mr./s. R*i. Warmest Greetings From Lembah Permai Resort. Thank you for taking the time to provide a rating and review regarding your recent visit. It is a pleasure to know that you felt comfortable while with us. Your suggestions and input are very much appreciated. We look forward to welcoming you to Lembah Permai Resort in the near future. Warmest Regards. Lembah Permai Resort.

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Haekal R.

Leisure

9.1

/10

Reviewed 6 week(s) ago

comfortable, just sleeping is too noisy with the flow of the river / canal

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1 people find it helpful

Accommodation's Reply

04 Jul 2025

Dear Mr. Haekal. Thank you for taking the time to review your experience. We apologize for the less than satisfactory experience while staying at Lembah Permai Resort. We will strive to always improve our services to be better. We hope to welcome you back and provide the best experience. Warm Regards. Lembah Permai Resort.

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a***s

Leisure

8.7

/10

Reviewed 9 week(s) ago

exciting, for the next room choose the non-AC one because it's already cold.. for the rest it's pretty okay

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Accommodation's Reply

06 Jun 2025

Dear Mr./s. A*s. Thank you for taking the time to provide a review of your experience. We apologize for the less than satisfactory experience while staying at Lembah Permai Resort. We will strive to always improve our services to be better. We hope to welcome you back and provide the best experience. Warm Regards. Lembah Permai Resort.

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A***r

Leisure

9.7

/10

Reviewed 10 week(s) ago

good hotel facilities. need to improve some furniture (looks old)

2 people find it helpful

Accommodation's Reply

06 Jun 2025

Dear Mr./s. A*r. Thank you for taking the time to provide a review of your experience. We apologize for the less than satisfactory experience while staying at Lembah Permai Resort. We will strive to always improve our services to be better. We hope to welcome you back and provide the best experience. Warm Regards. Lembah Permai Resort.

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I***m

9.7

/10

Reviewed 11 week(s) ago

The hotel staff is very friendly, the WA admin responds quickly when you can't order food via the hotel phone, the food is delicious, and it's quiet and spacious on weekdays.

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1 people find it helpful

Accommodation's Reply

06 Jun 2025

Dear Mr./s. I*m. Warmest Greeting From Lembah Permai Resort. Thank you for taking the time to give a rating and review regarding your recent visit. It is a pleasure to know that you felt comfortable while with us. Your suggestions and input are well received. We look forward to welcoming you to Lembah Permai Resort in the near future. Warm Regards. Lembah Permai Resort.

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D***a

Leisure

9.4

/10

Reviewed 11 week(s) ago

The hotel staff is very friendly, kids friendly, the food is varied and tastes good. At first the dispenser didn't work, the phone also didn't work so it was difficult to order from a restaurant, so we ended up walking to a restaurant that was quite far away. After being informed, it was quickly followed up.

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2 people find it helpful

Accommodation's Reply

06 Jun 2025

Dear Mr./s. D*a. Warmest Greeting From Lembah Permai Resort. Thank you for taking the time to give a rating and review regarding your recent visit. It is a pleasure to know that you felt comfortable while with us. Your suggestions and input are well received. We look forward to welcoming you to Lembah Permai Resort in the near future. Warm Regards. Lembah Permai Resort.

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Ghea D. P.

Leisure

9.6

/10

Reviewed 11 week(s) ago

The place is really cool, the view and nature are number 1

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1 people find it helpful

Accommodation's Reply

06 Jun 2025

Dear Mrs. Ghea D. P. Thank you for taking the time to review your experience. We apologize for the less than satisfactory experience while staying at Lembah Permai Resort. We will strive to always improve our services to be better. We hope to welcome you back and provide the best experience. Warm Regards. Lembah Permai Resort.

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ridlwan s.

9.4

/10

Reviewed 11 week(s) ago

The environment is beautiful, pleasant and quite cool there, flexible and friendly service

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2 people find it helpful

Accommodation's Reply

06 Jun 2025

Dear Mr. Ridlwan S. Thank you for taking the time to review your experience. We apologize for the less than satisfactory experience while staying at Lembah Permai Resort. We will strive to always improve our services to be better. We hope to welcome you back and provide the best experience. Warm Regards. Lembah Permai Resort.

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Dian P.

Leisure

10.0

/10

Reviewed 12 week(s) ago

A fun experience. Safe for toddlers.

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Accommodation's Reply

06 Jun 2025

Dear Mrs. Dian P. Thank you for taking the time to provide a review of your experience. We apologize for the less than satisfactory experience while staying at Lembah Permai Resort. We will strive to always improve our services to be better. We hope to welcome you back and provide the best experience. Warm Regards. Lembah Permai Resort.

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M Abdul M.

Leisure

10.0

/10

Reviewed 12 week(s) ago

the hotel staff are all friendly shopan

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1 people find it helpful

Accommodation's Reply

06 Jun 2025

Dear Mr. M. Abdul M. Thank you for taking the time to provide a review of your experience. We apologize for the less than satisfactory experience while staying at Lembah Permai Resort. We will strive to always improve our services to be better. We hope to welcome you back and provide the best experience. Warm Regards. Lembah Permai Resort.

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P***o

8.5

/10

Reviewed 12 week(s) ago

Check in was around 10pm..but the hotel staff was quick to help. The room was spacious. If you want to use an extra bed, it won't be cramped.

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2 people find it helpful

Accommodation's Reply

06 Jun 2025

Dear Mr./s. P*o. Thank you for taking the time to rate and review your recent visit. It is a pleasure to know that you felt comfortable while with us. Your suggestions and input are very much appreciated. We look forward to welcoming you to Lembah Permai Resort in the near future. Warm Regards. Lembah Permai Resort.

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muhammad i.

Leisure

10.0

/10

Reviewed 13 week(s) ago

Everything was great. Will come back to stay again.

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Accommodation's Reply

28 Jul 2025

Dear Mr. Muhammad I. Warmest Greetings From Lembah Permai Resort. Thank you for taking the time to provide a rating and review regarding your recent visit. It is a pleasure to know that you felt comfortable while with us. Your suggestions and input are very much appreciated. We look forward to welcoming you to Lembah Permai Resort in the near future. Warm regards. Lembah Permai Resort.

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Darmawansah

10.0

/10

Reviewed 15 week(s) ago

The place is ok, the staff is friendly and the food is delicious. Next time will stay there again.

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2 people find it helpful

Accommodation's Reply

03 May 2025

Dear Mr. Darmawansah. Warmest Greeting From Lembah Permai Resort. Thank you for taking the time to give a rating and review regarding your recent visit. It is a pleasure to know that you felt comfortable while with us. Your suggestions and input are well received. We look forward to welcoming you to Lembah Permai Resort in the near future. Warm Regards. Lembah Permai Resort.

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