The service staff were all excellent, from the front desk to the security guards and housekeeping staff.
***Special thanks to the reception staff; they were lovely, polite, clear, and 100% responsive to my requests.
The place was spotlessly clean. I've stayed at many Centara hotels in various provinces, and I've noticed that they usually provide toothbrushes and toothpaste in the bathrooms, but this one didn't, so I had to buy them myself.