Overall Ratings & Reviews Moonlight Tay Ho

Alice is very friendly and helpful. Alice gives suggestions where to go in Old Quarter and gives helpful information to be watchful anytime about the prices when visiting the places. She tries her best to speak English and we could dialogue well. It was a wonderful experience.

My family of 5 stayed here for 3 days. The new apartment has 2 bedrooms, fully furnished with 3 air conditioners, 1 washing machine, 1 TV, induction cooker, clean dishes... The receptionists Liem, Hoang Anh, Viet supported my family a lot, from enjoying local dishes very close to Moonlight Tay Ho to famous tourist attractions in Hanoi such as Tran Quoc Pagoda, Tay Ho Palace... My family will definitely come back here when we have the opportunity to visit Hanoi.

Will come back next time, 10 VND, beautiful scenery near the center

The hotel is in a great location. Next to West Lake, the staff are very nice. If I return to Hanoi, I will still stay here.

The facility itself was great but it is in a corner of the city that is tricky to get to unless on foot. Taxis charged twice as much to take us all the way to the door so we walked in the rain a lot instead.

Friendly and helpful staff

Go to 10th floor you will see a nice garden and beautiful sunset view.. you must see

Beautiful room, new and clean, convenient location, full amenities, next time I will choose to stay in West Lake area, next to many beautiful coffee shops, convenient restaurants,

enthusiastic staff, clean room, fully equipped.

Very polite stuff! A wonderful lady gave me a charger when I needed it. Location is very good: the bus stops are nearby, sightseeings and restaurant. The apartments are very clean with all the necessary facilities. Recommended!

The room is very clean, fully equipped and comfortable, with full dishes, kitchen, dryer, and washing machine, so it feels like home. The staff is enthusiastic and friendly. My family has elderly grandparents with them, so when he got lost in the elevator, receptionist Hoang Anh helped take him to his room. Liem and Diu also supported me a lot during my stay here. Overall, I am satisfied. Oh, there is a shortcut to Yen Phu street, so there are more shops and restaurants than the front of Yen Hoa street.

Friendly and enthusiastic receptionist. Clean room.. will come back.

I really like Moonlight 🥰 The receptionists are super cute and support me very enthusiastically. I met 2 girls and 1 boy. I don't remember all their names, I only remember Hoang Anh's name 😀.

The staff is very friendly and enthusiastic. Next time I come to Hanoi, I will definitely come back

Bored, it's 4pm and I just checked in and the room hasn't been cleaned yet. There are a lot of mosquitoes in the room. If I forget something, I have to wait 10 minutes in the rain and can't contact to get it.

Tempatnya bersih dan nyaman, suasana juga nyaman.

Spacious, comfortable room, extremely clean, fully equipped. The receptionist is very enthusiastic and friendly. I will come back when I have a chance.

The hotel and rooms are clean, comfortable, large and have complete facilities.

Plus points: - Room is clean, looks like the picture, fully equipped for short and long stays - Cute and enthusiastic staff - Balcony room is airy due to being close to the lake, quiet space due to little traffic - Location close to famous spots in Hanoi, convenient travel Suggestions: - Room has a washing machine but no place to dry clothes - All lights are white LEDs, if you can add yellow LEDs, it will create To create a warmer and more soothing space for the eyes, you should add a night light. - You should have a full-length mirror

The hotel is close to the convenient transportation center, the room is clean and fully equipped, especially the receptionist is very attentive when checking in and checking out, Hoang Anh gets 10 points :D. Will come back if I have a chance to go to Hanoi