8.8
Very Good
From 102 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

9.0

Meal

8.3

Location

9.1

Service and Facilites

8.8

People often mention about FLC Sea Tower Quy Nhon - Tran Apartment
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Distance to City Center (2)
Surroundings (2)
Family Friendly (2)
Room Space (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveller Reviews FLC Sea Tower Quy Nhon - Tran Apartment

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Customer reviews
K***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 day(s) ago
Okay. Conveniently located in the center.
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Bích N. T.
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8.2
/10
Reviewed 14 week(s) ago
In the center, it's very convenient, everyone. If anyone likes to eat and party at the same time, walk a bit to the restaurant called Gu nearby.
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MINH TUAN LE
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4.8
/10
Reviewed 31 week(s) ago
Too bad. The landlord is strict and difficult. The room is dirty, the bedsheets and pillows are too dirty, too dusty, and the room is not cleaned. Too bad, really bad. Don't rent, don't stay if you don't want to come in and clean the room.
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1 people find it helpful
Accommodation's Reply
22 Nov 2024
Dear Mr. Tuan. Firstly, we would like to thank you for taking the time to provide us with feedback on your experience at our apartment. We sincerely apologize for the issues you encountered during your stay. This is not the experience we want to provide our guests and we are committed to looking into each point you have raised. We would like to understand the reason for your negative review. You requested to check out at 3pm but did not accept the surcharge because you felt the price was too high. If the room was as dirty as you said, you would not have chosen to stay the extra hour. The surcharge policy was clearly displayed. This is the first time we have received feedback that the room was too dirty. This makes us wonder if your review was influenced by your dissatisfaction with the surcharge. Our staff also noted that you were happy to check out. We sincerely thank you for choosing our hotel apartment and hope to have the opportunity to serve you better in the future. Best regards, Mr. Minh, Owner FLC Sea Tower Quy Nhon - Tran Apartment
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Nguyen N. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Room space is okay, nice view, has kitchen, washing machine for use. Suitable for family. Reasonable price
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1 people find it helpful
Accommodation's Reply
22 Nov 2024
Nguyen NS Dear Nguyen NS, Thank you very much for taking the time to send us your valuable comments about our hotel apartment. We are very grateful for your comments about our customer service and upcoming improvements. Our staff are trained to provide the best service to our customers, we are happy that you found our friendliness and value during your stay here. We are committed to continue to improve the quality with further service improvements. We look forward to seeing you and your family again on your next trip to Tran Apartment! Friendly, Minh, Manager of Tran Apartment chain
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D***n
icon-origin-TRAVELOKA
6.2
/10
Reviewed 45 week(s) ago
Bed, room dirty. This is an independent accommodation facility, not a hotel. Everyone, don't be mistaken. The building is very big but lacks parking. Overall it's bad
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2 people find it helpful
Accommodation's Reply
07 Aug 2024
Hello Doan. I'm very happy for your comment. Based on your feedback, I apologize for the problems you encountered during your stay at the apartment. I pledge to review and improve each point you mentioned. FLC Sea Tower apartment is a type of condotel for families. For a room for 2 people, I recommend choosing a hotel instead of an apartment. Especially if you book late, you may not have chosen the right room type. FLC Sea Tower is located in the city center, and comparing prices with nearby hotels will help you see the difference. I am pleased to inform you that your room has been upgraded from a Studio Suite Balcony to a Studio with Ocean View at no additional charge. This is one way we show our welcome to you. If you have time, I would like to know more about your experience at our upgraded apartment so that we can improve our service to you and other customers. Thank you for choosing our apartment, and we hope to have the opportunity to serve you better in the future. Best regards ./.
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Quoc C. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 63 week(s) ago
Không gian tuyệt vời, sạch và giá cả rất hợp lý.
2 people find it helpful
Nguyen Ngoc Quynh Mai
icon-origin-TRAVELOKA
9.7
/10
Reviewed 70 week(s) ago
Phòng rất sạch sẽ, đầy đủ tiện nghi, thích hợp cho gia đình. Chủ nhà thân thiện, vui vẻ
2 people find it helpful
Accommodation's Reply
24 Feb 2024
Dear Mai, Thank you very much for taking the time to send your valuable comments about our hotel apartment. We appreciate your comments about our customer service and upcoming improvements. Our staff are trained to provide the best service to our customers, we are glad that you found the friendliness and value we provide during your stay here. We are committed to continuing to improve quality with further service improvements. We hope to see you and your family again on your upcoming trip at Tran Apartment! Love, Minh, Manager of Tran Apartment chain
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ta hong d.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 71 week(s) ago
Điểm cộng: - cao ốc ở trung tâm với tiện ích như nhà hàng, cửa hàng tiện ích, cafe xung quanh - giá rẻ - căn hộ trang bị nội thất tốt, căn 3PN hợp lý, thoáng, có máy giặt, giường, tivi, 2wc, bếp. Điểm trừ: - toà nhà tổ chức lộn xộn, nồng nặc mùi keo thi công, vệ sinh nhếch nhác, thang máy có 5 cái trong khi 2x tầng và mỗi tầng khoảng 20 căn nên hôm nào cao điểm thì kẹt thang, hết chỗ gửi xe ở hầm nên xe đậu lúc nhúc quanh toà nhà mà không có bảo vệ an ninh - chủ căn hộ xem lại dịch vụ vệ sinh căn hộ, tôi tới là phải quét nhà lau nhà liền vì nhà có trẻ nhỏ mà căn hộ quá bụi và dơ, mạng nhệt bám ngay trên sofa bed. - wifi không xài được do nợ cước, tivi bị bể nên khỏi xài. Không có hướng dẫn công tắc bình nóng lạnh, tủ lạnh bị hôi, máy giặt không có nước/ bột giặt, điều hoà trung tâm phòng khách bị lỗi nên khỏi xài. Cửa kính lâu ngày không lau nên đục mờ. Nhìn chung căn hộ được đầu tư tốt mà dịch vụ vệ sinh kém quá, ngủ giường nệm cũng lo vì không biết đã được thay mới chưa. Ra khỏi căn hộ thì cảm giác như chui vô chung cư tái định cư vì bẩn, lộn xộn, đông đúc. Ở 1 lần thôi chứ lần sau không quay lại.
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4 people find it helpful
Accommodation's Reply
20 Feb 2024
Dear Hong DT, Thank you for your feedback. I sincerely apologize for the problems you encountered during your stay here. This is by no means a comment we would like to see, I guarantee that I will consider each point you raise. If possible, I would like to learn more about your feelings when staying at our 3-bedroom apartment, so that I can better understand how to improve the quality of apartment-hotel services for you and other customers. . Thank you for choosing our hotel apartment, we hope to have another opportunity to serve you well. Love,
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Minh A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 75 week(s) ago
Rất hài lòng, phòng rất đẹp...
1 people find it helpful
Accommodation's Reply
25 Jan 2024
Dear Minh, Thank you very much for taking the time to send your valuable comments about our hotel apartment. We appreciate your comments about our customer service and upcoming improvements. Our staff are trained to provide the best service to our customers, we are glad that you found the friendliness and value we provide during your stay here. We are committed to continuing to improve quality with further service improvements. We hope to see you and your family again on your upcoming trip at Tran Apartment! Love, Minh, Manager of Tran Apartment chain
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Phan A. V.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 76 week(s) ago
Phòng sạch sẽ đầy đủ tiện nghi, nhân viên nhiệt tình 10 điểm. Sẽ quay trở lại vào lần sau
3 people find it helpful
Accommodation's Reply
25 Jan 2024
Dear Phan, Thank you very much for taking the time to send your valuable comments about our hotel apartment. We appreciate your comments about our customer service and upcoming improvements. Our staff are trained to provide the best service to our customers, we are glad that you found the friendliness and value we provide during your stay here. We are committed to continuing to improve quality with further service improvements. We hope to see you and your family again on your upcoming trip at Tran Apartment! Love, Minh, Manager of Tran Apartment chain
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Nguyen T. V. O.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 79 week(s) ago
Very great, clean, comfortable
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2 people find it helpful
Accommodation's Reply
02 Jan 2024
Dear Nguyen T., Thank you very much for taking the time to send your valuable comments about our hotel apartment. We appreciate your comments about our customer service and upcoming improvements. Our staff are trained to provide the best service to our customers, we are glad that you found the friendliness and value we provide during your stay here. We are committed to continuing to improve quality with further service improvements. We hope to see you and your family again on your upcoming trip at Tran Apartment! Love, Minh, Manager of Tran Apartment chain
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Chau N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 81 week(s) ago
The room is very nice and comfortable, nice view
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1 people find it helpful
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Kieu O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 99 week(s) ago
In general, the apartment is ok. On a scale of 10, I rate 8. The minus point is that the bedding is a bit old, the dust is still a lot on the cabinet and the background is a bit dirty. Tolet and room do not smell, in general staying at this price is ok. Checkin and checkout are very fast and convenient, the staff is enthusiastic. Will come back if I have a chance.
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Accommodation's Reply
02 Aug 2023
Dear Kieu Oanh, Thank you very much for taking the time to submit your valuable review about our hotel apartment. We appreciate your comments about our customer service and upcoming improvements. Our staff is trained to provide the best service to our guests, we are glad you found the friendliness and value we bring during your stay here. We are committed to continuing to improve the quality of our room service. We hope to see you and your family again on your next trip at FLC Sea Tower Quy Nhon - Tran Apartment Love, MR. Bright. Owner FLC Sea Tower Quy Nhon - Tran Apartment
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Mai P.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 104 week(s) ago
No service is worth the price. If you go with more than 6 people, you should use this service
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7 people find it helpful
NGUYEN D. K.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 104 week(s) ago
I have some comments about the very bad quality and service of the apartment as follows with the price to pay for 2 nights of 7,480,000/apartment/3 bedrooms. - Our group consisted of 6 people and when I checked in, Mr. Minh accepted as the owner of the apartment and handed him a single room card and then I asked why there was only 1 card. Answer if you forget, call Minh and I will give you the password at any time !!!. Since my group has 6 people, not 1-2 people, it is certain that someone in my group forgets the card in the room and I also mentioned this problem to Mr. Minh. But at dawn on Tuesday (June 13), we went out and forgot our room card in the previous room. At this time, I called Mr. Minh and a sister who also claimed to be the owner of the apartment many times with the number I contacted before but still did not pick up the phone. After many times, my friend used another phone number to call, but Minh picked up the phone??? and we had to wait almost 1 hour for another room card to arrive (around 3am), while everyone was very tired. At this time, Mr. Minh explained that the person in the middle was not the owner, so he had to wait for the owner to bring the room card, which is completely different from what Mr. Minh said at first. - On the morning of the 2nd day (June 12), I called him to inform Minh to move the apartment and was told that because the apartment should be cleaned by himself, I wonder if staying for 5-6 days would be like how ???. Because I only stayed for 2 nights, I was okie, then I asked to change towels and add toilet paper, but Minh replied that I had to wash my own bath because there was a washing machine in the apartment !!!!. I was really surprised to receive such a response from you. By the afternoon of the same day, when we returned to our room, the paper had not been added, and it took a long time for an older sister to bring it to us. After 2 nights of experience here, one thing is for sure, we will never come back or refer friends here, a service is too bad not like what I have seen in the review about this place. Recommend Traveloka to review this place and don't let other guests have the same experience as us!
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4 people find it helpful
Ha
icon-origin-TRAVELOKA
6.0
/10
Reviewed 105 week(s) ago
Reservations are confirmed, when you get in, the room is sold out. Too bad
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3 people find it helpful
Anh D.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 105 week(s) ago
The room is spacious and airy, with 3 * quality, it is quite good, on a rather crowded day, I went to the toilet to see that there was still a lot of water because it had just been cleaned. The room is fully furnished so it is also comfortable.
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2 people find it helpful
Nguyen T. H. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 106 week(s) ago
khách sạn rất đẹp, ngay TT thành phố đi đâu cũng tiện á. Phòng ốc sạch sẽ, nếu có dịp sẽ ghé tiếp !
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Duc Phong Hoang
icon-origin-TRAVELOKA
9.7
/10
Reviewed 107 week(s) ago
the place is very good, and the convenience money next time I will come back
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2 people find it helpful
Van T. M. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 108 week(s) ago
10 points. Rest assured when you book here, everyone
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3 people find it helpful
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