9.6
Exceptional
From 159 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Traveller Reviews La Villa Serena

Number of reviews per page
20
40
Top reviews
Ronald
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice place
Anthony
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect cozy place
Andrea
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything amazing! Staff was super sweet and helpful, they even prepared us a small breakfast to eat early before our volcano hike. Rooms and hotel were beautiful. Just fyi room does not have AC so may be warm in summer months
Geneviève
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Super friendly and accomodating staff! Loved the architecture and the rooftop terrasse
Cooper
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Fresh breakfast, beautiful venue and incredible views
Jezibel
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Execelente hospedaje, a 15 minutos de distancia del centro. Una observacion, el agua en la ducha no tiene buen drenaje y se empoza.
Allan
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Honestly there are some really good things about this property - firstly the fact that it is away from the hustle and bustle of central Antigua but still really only a 10 minute walk away is a plus. It's a very quiet dead end street that's very quiet and peaceful. So "Serena" is a perfect descriptor. Secondly, the rooftop area offers a beautiful panoramic view of the valley and can be enjoyed morning tonight. Maybe they could afford to update the furnishings to make it a little more comfortable, but in any event it was definitely a highlight to enjoy the vistas in the morning in the evenings. However they really need to get docked some points for the fact that my partner apparently overused a face cloth and they charged her USD$19 for it. Now we can argue all day long about it but at the end of the day it wasn't a $19 item and it's kind of just the cost of doing business. If you don't want women to dirty white face clothes get some of those black makeup removers. It just left a really sour taste in out mouth and so we honestly I wouldn't return.
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Veronica
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff were super friendly. Room was clean. WiFi was not super reliable. First floor rooms can also hear the knocking/doorbell when other guests need to be let in.
Marilu
icon-
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Un lugar agradable , acogedor , me gustó mucho su staff , su desayuno , un lugar tranquilo cerca de la Antigua , de lugares cerca para comer , lo vi seguro
Margaret
icon-with Children
with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

very charming. Beautiful rooms. Great location. Friendly staff, and great breakfast!
JoElla
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent place to stay!
Emily
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Spotless room and amazing staff!! The roof top was gorgeous! Can not recommend this place enough!
Marion
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Best hotel I stayed in in Guatemala..and that included the Hyatt! Quiet, terrific volcano views, lovely staff.
william
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Amazing staff and rooms always clean.The cook is also great
Lynn
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Quiet, lots of character, good breakfast, walkable to everywhere in Antigua
Jeremy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Friendly staff that was very accommodating. Laundry service and airport shuttles were hassle free, reliable and reasonably priced.
Colleen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

didnt have breakfast.
Allan
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Fantastic hotel. So nice room in colonial style with lovely common areas, including court yard and private roof areas where you could find your own space to relax. Highly recommended. Great price. 10 mins walk from all areas of interest.
michelle
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Super clean room, well maintained property very pretty. Make sure you check out the rooftop deck. It was probably one of the best views in the city. The staff was beyond courteous, friendly, and helpful. Upon arriving and deporting, I used their car service for $50 each way to the airport that was approximately an hour and a half away. Glad I did, especially on the departure. They are experienced friendly driver navigated us there on time.
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clara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

room was very pretty and bed was extremely comfortable.
Number of reviews per page
20
40