Overall Ratings & Reviews Motel Casa Downtown Guest House

Not a hotel at all

The pictures doesn't match the place, the staff is questionable, the building is poorly maintained

Bonjour, J'ai passé une très mauvaise nuit dans le Motel Casa. En effet les salles de bains étaient insalubres (peinture défaillante et moisissures m'ayant donné des rougeurs sur le corps), et le prix annoncé sur place était de 100$ contre les 237$ que j'ai dû payer sur Expedia. J'étais censé être remboursé mais je n'ai plus de nouvelles de l'hôtel depuis. M'étant retrouvé dans une zone où je me sentais très peu en sécurité et n'ayant pas d'autres endroit où dormir je suis resté mais l'endroit n'est définitivement pas recommandé. C'est pourquoi je suis parti le lendemain dans un hôtel sur Manhattan. Je souhaiterai donc être remboursé pour ce séjour.

We did four days in that place they never clean our room and the lady asks more money because we chose a different room and it is house not a motel we were 9 people using the same bathroom.

Booked this stay through hotels.com after our flight was cancelled out of NJ. Other hotels in the area were over $350 and we were in a jam. Based on the hotels.com advertisement, we thought this was a hotel, but it was much more like a hostel. Individual rooms with common dining and shower spaces. When we found the place, the front door was wide open (I think otherwise I would have been hard to tell it wasn’t someone’s home). We weren’t given a key for our room, there were big bugs in the room, and a used condom was in the bedroom trashcan with no liner. When we left in the morning, the front door was wide open again- not sure if it stayed that way all night, but it felt a little unsafe. The staff was good, but we definitely wouldn’t choose to stay here again. I wish the advertisement was more clear on the reality of the room. We want others to know what they are signing up for :(

This is a house for bad people. I felt like my life was in danger so I left. STAY AWAY

The host was very nice and the property was comfortable. My only gripe is that is was pretty warm when we got in, but after the AC was running for a couple of hours it got better.

The property looks dirty and very insecure.

They have kitchen But theres bugs flying No trash cans/toilet seat too loose Cant complain all amenities stated before booking didnt happened and only 1 bottle of water was given

Comfortable friendly atmosphere staff nice transportation good

While the community bath was an experience, ( It is a guest house after all) The rest was great. The rooms were as advertised, clean and comfortable. If you need an inexpensive place to stay for a few nights in Newark or a place to crash for your red-eye this is an excellent choice.

It’s a clean place and very quiet…

The Host was nice and respectful. The area was clean and sanitized.

For the price paid, was ok, but place was dirty.

I did not recognize the house at first because they had no sign but it was easy to get there. It’s a bit pricey for the room because I had to pay an extra for cleaning services so it was very close to a hotel room price. Overall the location is convenient and communication was great.

To clean the property

The location feels very unsafe. There is no private bathroom in the rooms which you need to share with others. This was not stated in the descriptions. We immediately left after seeing the property. A disappointing experience with hotels.com. I consider less and less using this platform as it allows subpar hosts to rip off customers.

i like this place. it's like a boarding house in a townhouse in a quiet neighborhood. comfortable and the hosts were great. had a little issue checking in - they weren't immediately available and i was late and needed to get going - but worked out. biggest complaint - door on shared bathroom on my floor didn't fit in doorway and couldn't be locked. as a solo woman - that's a big problem. but in general i liked it. and nice price.

My hostess was extremely accommodating!

The host was very gracious and provided what was needed. The TV signal was spotty and there were ants daily