Overall Ratings & Reviews JEN Shenzhen Qianhai By Shangri-La

New high tech and accommodating staff. Will surely come back

Good

very clean

Very good experience. Kind staff and nice facilities. Drinking water equip is remarkable for quick hot and cold water.

Very good

Good customer service

Excellent Location, Cleanliness, Calm & Quiet Surroundings

Lovely and Cozy Hotel

Hardware is good. Check in by 5 p. Room is not ready. Cleanliness is lacking. Staff need to be trained on their soft skills especially when you cater to family demographic Thanks

Great

New hotel, nice food at 5F, good spa and massage service, with huge gym room, but the so called luke warm water in the pool was cold.

This hotel is very new, so all the amenities are new of course. The room is very clean, the view over the cargo port was nice. Staff are very friendly. They don’t provide toothbrushes, shavers etc anymore in the room due to the sustainability law in China, but you can ask them for it, they will still provide upon request. The area at Qianhai is also new, very clean and very modern. Very different from other local area of China. It’s supposed to be a newly developed area for business hubs and higher end apartments. The hotel is very close to a nice waterfront, walkable distance, nice cool breeze. There are also quite a few new malls within 10-20 mins walk. Overall I enjoyed my stay here, reasonable price. I would come back again.

Good

Very clean

近地鐵站，新酒店裝修保養很好，但酒店附近沒有很多食肆

被升級到灣景房, 房間很寬敞, 景色也很不錯。 就是離地鐵站有點距離, 但又未到要搭的士的距離...夏天的話行到酒店應該會蠻吃力。 附近的商廈都好像還未建好/開始入租, 所以較靜。 附近有一家7-11, 但都比較小型。

房間整潔乾淨、職員殷勤有禮。 但欠缺周邊生活設施，需要倚靠平台訂購

酒店十分新淨，設備齊全. 有天橋接駁到鄰近商場餐廳，下雨都不用傘子十分方便 酒店還有機械人送物品及餐食服務

Nice location, quiet and safe

地點唔錯，有環島巴士酒店門口落車，下次會再來