The Hole In The Wall

Explore The Hole In The Wall
7.8
Pleasant
From 26 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Traveller Reviews The Hole In The Wall

Number of reviews per page
20
40
Top reviews
Geoffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A very enjoyable 2 night stay. Pleasant locaton, very helpful and polite staff and very enjoyable food. Only comment is that the roomwas really too small to have a king sized bed. Recomended.
CHRISTINE
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The quaint historic room was comfortable and with an en- suite and soaking tub. The restaurant was like a high level restaurant with an extensive menu. I had the Rogan Josh curry which was amazing. The potato soup was the BEST I have EVER had!! Our breakfast was very good too. Full English with local sausage. The staff were very attentive and pleasant. It was so peaceful and quiet. Worth being a little bit out of town. So relaxing.
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Nick
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Was given the wrong room. Booked double and received a single. Couldnt swap as the pub was full. On the hottest day of the year so far no fan.
Christopher
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The bedroom was way too small, I think I paid too much for the room. The staff were very good but a bit disorganised
Keith
icon-Business
Business
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Great stay thank you
Jayne
icon-with Partner
with Partner
4.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Weird bedroom bath on platform in second room and very strange bathroom, did not use shower as I didn’t like the look of it, very ethnic style with unmatching furniture, not very appealing, I thought it was overpriced
Susan
icon-Business
Business
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Lovely boutique venue and rooms food was excellent
A D
icon-with Partner
with Partner
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

We had a lovely 1 night stay at this quirky place before popping into Cambridge the next day. We stayed in the superior studio with a great double bath and view of the horses next door. We did have trouble getting some of the TV channels to work, the plumbing noises from other rooms was quite noisy and did disturb our sleep. Not sure if it was people having late showers or a washing machine somewhere. And we wanted to play darts downstairs but they were all broken. However... The food was amazing. Couldn't fault it. And the staff all extremely friendly and helpful. Overall we had a great stay over.
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Verified traveler
icon-Business
Business
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Friendly staff, really nice room and good quality food.
leon
icon-Business
Business
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

brilliant pub amazing food good beer really friendly helpful staff
David
icon-Business
Business
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Excellent stay friendly staff good location for easy access to Newmarket grear food can't speak to highly of it
Steven
icon-with Partner
with Partner
8.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Good experience and very handy for taxi to and from Newmarket race course. Staff very friendly and willing to support you with anything you needed.
Zoe
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Absolutely delicious food, extremely quirky room and lovely people
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Lovely place with excellent customer service and tasty food. Highly recommended.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 185 week(s) ago

Hotels.com verified review

Staff friendly and attentive when we arrived and nice room. However, for the price improvements need to be made: - main issue -we booked a room advertised to be for 3 adults and stated was a king size bed and a single bed. We had a call on the day of check in to check it was 3 adults (as opposed to 2 adults and a child) which we confirmed was the case. When we came to check in, the "single bed" was actually a fold up camp bed with a very thin mattress which was not fit for purpose for an adult. The first night a member of our party had a terrible night with a bad back the next day. The second night we put a cushion under the part that folded which was a little better. For the price and for being advertised as an actual single bed and a room appropriate for 3 adults this felt misleading. - when we fed back, we didn't feel this was taken on board - initially it was claimed that we were informed of this in the call the day of check in - not true, but even if it was, that still would not have been acceptable after payment was taken and on the day of checkin when too late to book an alternative place. - the shower cubicle seemed a portable type cheap fitting. I do appreciate given the low ceilings however that space may be limited but for the price it wasnt what was expected. The shower itself while not the most powerful was a good temperature. - could hear staff in early hours. Appreciate building limitations for soundproofing but would expect staff to be considerate of guests
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Barrie
icon-with Partner
with Partner
8.0
/10
Reviewed 189 week(s) ago

Hotels.com verified review

Charming and quaint pub. Very old building so floors and walls a bit uneven but that just adds to the charm. We had the 'superior suite', which had a huge living area with a massive bath!, separate ensuite with shower and a separate bedroom. The staff were very helpful and attentive. Ideally located in a very quiet spot within easy reach of Cambridge or Newmarket. My only slight niggle would be that the breakfast wasn't very large, but then I do like a big breakfast!!
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Adam
icon-with Partner
with Partner
8.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

Great stay and amazing service from the team. The manager could not be more helpful or attentive. We stayed for nye for a wedding nearby. Had the suite room and loved the extra living space. Shower room was a bit small but manageable, which is understable with the beams and character of the building. We had the breakfast the next day and food a service was great. Would stay again.
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Duncan
icon-Business
Business
6.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

I really wanted to like this place, it’s in a great location in a small village halfway between Newmarket and Cambridge. It serves food and beer! The staff are really trying hard. The room I booked was the main ‘suite’ above the bar. The room was big with nice eclectic furniture. It was let down by very cheap refurbishment. The lovely oak beams have been filled with really cheap MDF. Worst still the the cheap bathroom with the worst shower cubical ever: think plastic coffin meets tiny wet wardrobe. It’s criminally poor design that just say “we don’t care”… I hope the place learns from these errors. It has great potential
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