Ivy Hotel Emerald

Explore Ivy Hotel Emerald
8.6
Very Good
From 71 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

8.8

Traveller Reviews Ivy Hotel Emerald

Number of reviews per page
20
40
Top reviews
ayokunmi
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

yes the room is pretty clean
Ronald
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great stay the room was great beautiful hotel great food nice people
Isi-Ivbade
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This was was my first time at this hotel and I was happy that I chose it. The staff was so pleasant, professional and helpful. The food they prepared each day was excellent. The room and hotel itself was very clean. The was secure and quiet.
Omotinuke
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great staff, amazing place to stay.
OMOTINUKE
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff were amazing. The hotel was clean and everyone sowed the utmost of courtesy. The food was also great every morning. The staff ensured that they met all my needs and resolved issues swiftly. I will definitely notify stay there again!
MC
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The room was fine and clean, the staff nice and polite. One staff remembered me from last year, so double greeting.
Andrew
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

My stay was the 2nd time at this property and it was more pleasant than the 1st. Staff were courteous always - Wuraola, Cynthia, Bassey and Godwin really did a good job with their service. Room service was awesome too. The breakfast options can be much improved tho. Asides that, I enjoyed my time at this hotel. I would be visiting again. :)
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Olasoji
icon-Leisure
Leisure
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The pictures don't tell the true story. The room wasn't clean. Bed was uncomfortable- fet like something was biting me throughout the night. Slept very badly.
Biruk
icon-
2.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

I have stay for only 2 days while i payed online for 6 nights. I asked for a refund but they are totally in a mess, not even willing to listen my voice. Again i sincerely asking for a refund for the services which i didn't use. I know this is something odd,i can accept a deduction from the 4 days as service payment or penalty. With regrets,. Biruk Mengesha
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Alana
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I stayed at the Ivy for 28 days, it was amazing. The staff are all so friendly and very efficient. I plan on going back in November, I enjoyed it so much
Owoo Gideon
icon-Business
Business
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I was there for work and a conference.
Kim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The staff is wonderful. Each team member was professional and happy to attend to our needs.
WINIFRED IJEH
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

They were not prepared for us the first night, we stayed in an old room that wasn’t very cleaned, one of the help desk staff was rude to my husband. Every other thing was fine. It was our second time here.
Adesoji
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Quiet, Friendly staff. I enjoyed my stay.
Athanasius
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Excellent
Kim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Wonderful and amazing staff attended to our every need. I highly recommend.
Patricia
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

I stayed here for a little over 2 weeks, friendly staff, clean hotel, nice outside area, would definitely recommend or stay at again.
Valencia
icon-with Partner
with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

This hotel was really nice and clean. The customer service was excellent. Any issues we had they addressed it immediately. The food was good.
Adetola
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

A nice and comfortable hotel. Did not have the breakfast but other family members said it was a good and tasty spread. The air-conditioning was not really cool and there was a leak in the wash basin in the bathroom that was not fixed till I left. I had to put the bin under the sink to collect water. Request for toilet roll was ignored. The porters were helpful and polite as were the security at the gate.
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Okoro
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Service provided was good.
Number of reviews per page
20
40