Overall Ratings & Reviews Aruma Hotel

Pics are BS

This is an overall nice hotel in a convenient location. Basic rooms, you have to give a deposit for blankets. Only 1 block from the beach and directly across from Coco Bongo. People are loud ALL NIGHT out on the street. I just put on white noise to sleep. Staff was very nice and they had private security at night

no staff at the property and widow was not locked. I feel dangerous. do not stay this property. this building need to be reorganization.

No hot water in the shower and you need to flush the toilet bowl multiple times. But the staff are friendly

Terrible smell in room. Very noisy. Much of the room is either falling apart or in need of an update. Very disappointing

It was not like the pictures. The bathroom made noise all night long. It was not a good experience.

Arriving at the check-in of this hotel I could feel a strong stench of sewage from the lobby inside. Much worse, there is no elevator, and therefore the lobby is very dirty. Thinking times before booking will make your vacation a nightmare.

It was the most horrible place I have been.

The code to the door lock malfunctioned multiple times. They didn’t have extra towels to supply when needed. If you just a place to sleep close to 5th street and the beach this is good for that.

Very loud music until about 4:30 a.m. I mean VERY loud and I was on the 3rd floor. If you can look (or hear) past that its ok.

I liked the localization, I didnt enjoy the beach club. I liked the pool, I didnt like the TV was blocked. I liked the food in another hotel, I dint like that it was mandatory to pay for it. I liked the room but the hotel needs general maintenance. Thank you.

The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style.

Great staff! Clean rooms but there was a lot of mold on the property, but not in the room. The sliding glass door to the balcony didn’t lock and it was a shared balcony! My friends room had no blanket.

Pros: generally nice, great location, friendly staff, rooftop is great Cons: they hit me with a mandatory fee in person for breakfast and beach club entry. They didn't have change. Low water pressure in the bathroom. No one came to clean my room while I was there.

Great small hotel

Shower wasnr working properly at night i woke up 3 times because of noise you can hear people on the stairs i give them 2 stars couple years ago i stayed there it was much better condition i had to chane room twice to fond descent room one balcony lock was broken amother time safe didnt lock i give them 2 star

I booked 2 rooms 2 weeks in advance only to show up and have them say they overbooked and gave away one room. Upon seeing the room there was mold growing on the bathroom ceiling and around the AC unit.

It is good place to stay on the budget. It is outdated and our room smelled old. No elevator in the hotel. Convenient location close to the beach and 5th Ave

I stayed at this hotel for 2 nights. The first night, we had to change rooms because the AC was spitting a large amount of water and ice at a plug on the wall. We had a mini swimming pool when we entered to the room. The shower curtain in this room was the cheapest curtain you can imagine. The some of the hooks were missing, so it was very trashy and ghetto specially with the price we paid. Also this hotel had internet issues, so they didn't have internet for my 2 days. I was lucky to have data in my phone. The 2nd room we stayed, was better looking but still too much $ for what we got. There are better and prettier hotels in playa for the same or less money. We had another family (we were 2 adults with out moms) coming up to playa, so we left the hotel and we booked a different one bc I knew it wasn't the best and the non Internet was a big problem. The girls at the reception were nice and always trying to help. I never saw a room like the one they show at these pictures. It is like 2 diff hotels

Terrible cleaning service.