LUMA TERRA PRAGUE

Explore LUMA TERRA PRAGUE
9.2
Exceptional
From 175 reviews
Cleanliness

9.6

Room Comfort

9.8

Service and Facilites

9.2

Traveller Reviews LUMA TERRA PRAGUE

Number of reviews per page
20
40
Top reviews
Abigail
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is amazing, the staff is very kind. Everything is taken care of and cleaned
Ana Carolina
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great in all aspects
karim
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a wonderful stay! The property was spotless, and our room was exceptionally clean. The location is excellent—just a short walk from the main train station, making it very convenient for exploring the area. A special thank you to Michael, who was incredibly friendly, welcoming, and helpful throughout our stay. He made us feel right at home. We would definitely stay here again and highly recommend this property to anyone visiting the area.
Read More
karim
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Michael was excellent on the front desk. Great location. Super clean.
karim
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent staff. Great location. Super clean.
Petr
icon-
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The problem of this venue is that their raison d´etre and focus is nor satisfaction of guests but of the staff. Some staff members live there (which ofc out of principle why not) but as this is their home they have a tendence to raise their own interests over interests of guests (noisy behaviour in commone spaces). The same is for management who support the staff in this kind of behavior and also are noisy. One receptionist is factically offending guests and (and least that is what he says) has managements's support in this. Overall: with couple of aforementioned excpetions the staff's behaviour is very rude and offensive including the managament's one. I have travelled a lot, stayed at vast amount of both hotels and hostels (am a regular, long-term client of this booking company) but never have met baviour like this. Stay away from this venue!!!
Read More
Petr
icon-
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The problem of this venue is that their raison d´etre and focus is nor satisfaction of guests but of the staff. Some staff members live there (which ofc out of principle why not) but as this is their home they have a tendence to raise their own interests over interests of guests (noisy behaviour in commone spaces). The same is for management who support the staff in this kind of behavior and also are noisy. One receptionist is factically offending guests and (and least that is what he says) has managements's support in this. Overall: with couple of aforementioned excpetions the staff's behaviour is very rude and offensive including the managament's one. I have travelled a lot, stayed at vast amount of both hotels and hostels (am a regular, long-term client of this booking company) but never have met baviour like this. Stay away from this venue!!!
Read More
Petr
icon-
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The problem of this venue is that their raison d´etre and focus is nor satisfaction of guests but of the staff. Some staff members live there (which ofc out of principle why not) but as this is their home they have a tendence to raise their own interests over interests of guests (noisy behaviour in commone spaces). The same is for management who support the staff in this kind of behavior and also are noisy. One receptionist is factically offending guests and (and least that is what he says) has managements's support in this. Overall: with couple of aforementioned excpetions the staff's behaviour is very rude and offensive including the managament's one. I have travelled a lot, stayed at vast amount of both hotels and hostels (am a regular, long-term client of this booking company) but never have met baviour like this. Stay away from this venue!!!
Read More
Petr
icon-
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The problem of this venue is that their raison d´etre and focus is nor satisfaction of guests but of the staff. Some staff members live there (which ofc out of principle why not) but as this is their home they have a tendence to raise their own interests over interests of guests (noisy behaviour in commone spaces). The same is for management who support the staff in this kind of behavior and also are noisy. One receptionist is factically offending guests and (and least that is what he says) has managements's support in this. Overall: with couple of aforementioned excpetions the staff's behaviour is very rude and offensive including the managament's one. I have travelled a lot, stayed at vast amount of both hotels and hostels (am a regular, long-term client of this booking company) but never have met baviour like this. Stay away from this venue!!!
Read More
Petr
icon-
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Problem of this venue is that their raison d´etre and focus is nor satisfaction of guests but of the staff. Some staff members live there (which ofc out of principle why not) but as this is their home they have a tendence to raise their own interests over interests of guests (noisy behaviour in commone spaces). The same is for management who support the staff in this kind of behavior and also are noisy. Staff are mainly foreigners but except of the 1 young US and 1 young Belarussian lady (and Aneta) they are very hostile towards local population. Receptionist MIchal is factically offending guests and (and least that is what he says) has managements's support in this. Overall: with couple of aforementioned excpetions the staff's behaviour is very rude and offensive including the managament's one. I have travelled a lot, stayed at vast amount of both hotels and hostels (am a regular, long-term client of this booking company) but never have met baviour like this. Stay away from this venue!!!
Read More
Lindsay
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I found the property Luma Terra Prague to be a well maintained , well organized establishment ,and exceptionally run by its management. During my recent stay, it gave me sufficient time to really appreciate the quality of product that was being offered in spite of its status in low budget category. I enjoyed the professionalism of the personnel, the courtesy of the staff at large, and the overall warmth of their welcome. On the downside, the exterior of the building is so plain, so invisible that one could easily pass it by without even noticing its existence. On my check-in day, I went by it twice without seeing it. But altogether I would highly recommend this place to stay without any hesitation, and would even be prepared to book again in the event of another visit to Prague. Lindsay.
Read More
Katie
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room and wash rooms were very clean and well maintained, staff was nice and an easy stay. Definitely recommend
Geoffrey
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We only checked in at 15.00 hours and departed at 1.00 next morning, just a quick sleep over has we was travelling to Budapest early morning, but the staff at the reception was excellent, showed us to our rooms, the rooms was very clean, I would definitely recommend it, very close to City Centre and rail Station.
Makayla
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

very clean and staff were very helpful and nice
daniel
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was adequate. But I don't understand the glowing reviews. They're no based on reality.
Tatiana
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I had a great experience at Luma Terra Hostel. I had a separate room on the fifth floor with a private bathroom. The view from the window was amazing. The hostel is located next to the Pavlova metro station. Plenty of fast food choices there. The Georgian Bakery, located around the corner, has excellent pastry. The bar is in the basement of the hostel. Very affordable draft beer for every taste is available there.
Read More
Marcie
icon-
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful clean building, close to trams, kitchen you can really cook in, pub crawl was fun.
Rhiannon
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Everything was really clean and comfortable, other travellers were nice and overall it was a nice community. Room could be a bit hot and the crates to put our things in were a bit noisy. But overall great experience, would definitely stay again
Kalyssa
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

This hostel is such a gem, and I would highly recommend. It feels very upscale and was extremely clean and bright.
karim
icon-
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Excellent
Number of reviews per page
20
40