Hilton Santa Marta

Explore Hilton Santa Marta
8.8
Very Good
From 676 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.0

Traveller Reviews Hilton Santa Marta

Number of reviews per page
20
40
Top reviews
Julio Cesar
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Such a spectacular place to stay... The staff was exceptional in helping make our stay one of the best that we've ever had with Hilton. Such beautiful accomodations and always a comfortable stay!
Myriam L
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very helpful staff. Rooms were extremely clean staff respond to request very fast. Thank you
Daniel
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff fantastic. Room excellent
Jackson
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

AMAZING hotel. My girlfriend and I loved staying here. Next time I’m in Santa Marta I will definitely try to stay here again. The standard room was the size of a sweet and the views were amazing. The staff were super helpful and friendly. They even included free valet.
Sonia
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Best friendly staff at rooftop bar , great drinks Dj And amazing view
Mario
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was lovely
Martin
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was superb.
Juan
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great service from the staff, clean facilities, and an excellent location for a beach getaway
Christian
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel is great. Beach attached to Hotel with Bar accessible and two pools. Area still needs some development. One has to pretty much get a taxi for any endeavors
Rich
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Super stay at this Hilton. Outside of Santa Marta town and close to airport. Facilities are excellent with 2 pools and sufficiently equipped gym. Room was really comfortable. Breakfast was excellent with great choice. Nice to have the beach a few steps away. Staff very helpful and friendly- would recommend hotel if did not need to be in centre
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Delanie
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice hotel with an excellent breakfast buffet!
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great room, amazing staff. Love this property
Jarett
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great stay, would choose this hotel for my next stay.
Tom
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Swimming pool was fine. I didn’t use the bar.
juan Esteban
icon-with Children
with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The front desk staff is unfriendly Servers and other employes are friendly
Jennifer
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10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The best Hilton I ever stayed at. The staff was phenomenal! Nicest people ever! And the hotel was gorgeous and super clean. I loved the location right by the beach. A twenty minute car ride from the city.
sandra
icon-Family
Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Malas condiciones de la habitación, la puerta del baño no cerraba , no limpiaron la habitación en dos días. Mucho ruido de alrededor y no podía dormir.
Jeffry
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beach view
Carol
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Don't hesitate to book there. They are very welcoming and helpful. Nice people.
Aymen
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

So you're going to Santa Marta and want to stay in a nice hotel? Or like me, you only stay with Hiltons. Simply said, go to the Garden Inn. Its nothing like the ones in the US, way better, cleaner, way better service than the Hilton Santa Marta and the area is super safe ans walkable with amazing food and activity options near you. The Hilton Santa Marta beach is disgusting, not ptivate and out of control in every way, safety vendors absolutely gross beach too. You'll get an amazing view and a nice adult pool with a nice bar and views. Thats is all!! You want an ATM drive 30 minutes. You want to pay with dollars, nope! I've been here twice and will never come back. Zero management anywhere! Over worked agents ans often unsupervised. Nobody available to talk to if needed. I kidd you not on Sundays the entire big *ss hotel has zemo managers and young overworked supervisor too timid and not trained well for manageement requirement, the poor girl tries hard but left alone in a jungle with tools to lead. You're trying to check in? Good luck wait 30 minutes. You want to check out you're in a line for 1 hour. 2 agents in the front desk and about 7 or 8 in the back office hanging out...nonmanagement available to take action. Elevator waiting gets super annoying. Food is just decent nothing special. Management thing that good service = trying to be efficient and nothing else....I Swear I was blown away about the Garden inn quality of service attentivemanagement everywhere...wow!
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Number of reviews per page
20
40