The manager at Tau House , Santiago was very warm and welcoming and very helpful in making my husband’s birthday very special . All the staff was great ! We spent the morning Kayaking and we also used their jacuzzi. Thank you Santiago for taking care of us! Ruby

Beautiful hotel with lovely lake views and amazing service!

Wonderful hotel in a perfect setting near to Guatape Rock. Great staff. I had a great stay.

We loved our stay here beautiful hotel lovely views over the lake The staff here are amazing especially Santiago who was so helpful and looked after us We had welcome drinks which was a nice touch Breakfast was amazing you have a choice of a few items really lovely We ate at the restaurant one evening was great and the service was amazing Our room was fantastic and had a terrace looking over the lake Very clean room great shower We would definitely recommend this hotel it is only a tuk tuk ride away from The rock and the colourful town the hotel will call a tuk tuk for you Love to come back one day Wish we could have stayed longer when we left we were given chocolates as a thank you for staying there nice touch

It was amazing! I wish I could stay longer!

This hotel rose above my expectations. The staff is extremely friendly, the service is exceptional, & the room was very clean and spacious. The view from this hotel was beautiful. The cook to order free breakfast was exceptional. The dinner service was exceptional with reasonable prices. I booked a massage and I would do it again, I appreciated that I was able to book that service very last minute. The hot tub was delightful at the end of the night. Overall I would stay here again but for more time.

Staff superb. They are very accomodating. Love the firepit and hottub at night. Very beautiful okace, the best in the area.

Everything was perfect. The manager is very attentive and a really nice person. All the staff are super helpful and friendly. I will stay there every time in Guatapé

Excellent staff and facilities

Todo fue excelente.. Super recomendado. Lindo, limpio, agradable!

Great staff. Very accomodating

We had an issue with the room and Natalia the manager fixed it in no time The restaurant staff also very nice specially Julio We recommend this hotel, we have travelled all over the world and this is one of the best we’ve stayed in. We would love to come back.

Beautiful hotel in such prestine area. Hotel staff were awesome!

This place is absolutely amazing.... location , view , installation, cleanliness, service, restaurant.... I have no complaints at all everything is 10/10 !!! I absolutely recommend it!!!!

Nice place, great statf

Great place and sfatt

El hotel muy hermoso! Amamos la privacidad que hay aquí. Y la comida 10/10

Truly enjoyed my stay. The place is beautiful and relaxing. Very well designed and the staff is highly attentive. It’s a picturesque view.

‏ I stay in this hotel before it was excellent now they have a new management a lot of stuff not working like for example that Jacuzzi they never came to clean our room. We came back late in the room was not clean. I will never come back.

The location, resort, and staff were great. The only down fall is that the bathroom did not have ventilation and the window in the bathroom felt like you did not have privacy, but besides that It was wonderful stay.