I would strongly caution anyone considering staying at Bayview Hills Montenegro.
From the moment we arrived, our room was unbearably hot. On the same day, I requested a room change, but my request was completely ignored. The following day, I raised the issue again, only to be met by a very rude manager who attempted to blame me for not reporting the problem sooner. I had to show the WhatsApp messages proving that I had already contacted the hotel the day before. Rather than apologizing, management chose to argue with a paying guest.
The problems did not stop there. We had arranged transportation through the hotel and sent multiple reminders to confirm the reservation. Despite this, the transportation was cancelled at the last minute, leaving us stranded and forcing us to hire a private transfer at an additional cost of €60 out of our own pocket.
The reception staff were consistently unfriendly and unhelpful throughout our stay. The only positive experience was with the restaurant staff, who were professional and courteous. Unfortunately, they were the exception rather than the rule.
The location is also highly inconvenient for tourists. It is far from popular destinations such as Kotor and Budva, meaning you will need to rely on taxis or the hotel’s transportation service, which is both expensive and, in our experience, unreliable.
To make matters worse, the facility itself feels very old and dated. The property does not live up to the expectations set by its marketing