Overall Ratings & Reviews TSUBOMI luxury Inn shimabara-bettei 2

Do NOT stay here. The WORST experience ever. The location of this place in Kyoto was great, and we didn’t mind the quiet rules, but the strictness felt excessive. However, the real issues started with basic amenities. They provided only one roll of toilet paper for a family of five and insisted it was our fault for not reaching out sooner—essentially telling us to go buy our own. Which we ended buying. Detergent was also promised but not provided, so we had to purchase that as well. The worst part was the check-in process. We had informed the host that we’d be arriving a little later and even double-checked if they needed anything from us—fees, details, or an entry code. They assured us that everything was set. But when we arrived, we were locked out in the cold because they required a fee before giving us the code—something they never mentioned earlier when our family reached out previously through Hotels.com. They ignored our calls for almost an hour before finally answering, only to demand payment before letting us in. Overall, the lack of communication, missing supplies, and being left outside in the cold made this a frustrating stay. Would NOT recommend.

The house was everything i wanted but not so accesible to the train station, closer to the bus station but kinda hard to figure bus rides for me. I would stay here again esp if i was with a group, it makes tou really fell like youre in Kyoto, my favorite part is the ofuro, the bath on its own is so great and the jap garden.

Good for family

Alles war perfekt, es ist ein wunderschönes traditionell japanisches Haus aber keines wegs altmodisch, im gegenteil sehr Modern, jeder Raum ist Klimatisiert und alle ist gut durchdacht. Einziger Negativpunkt ist der Check in, wir standen 20 Minuten vor der verschlossenen Tür weil wir den Code nicht bekommen haben und dann musste die Kyoto steuer erst noch bezahlt werden.

Fast response, good location which near to most of the tourist attractions, it takes around 10 minutes to bus and train. A very clean place.

設備は綺麗でした。

Eine sehr schöne Unterkunft mit viel Platz und sie ist mit allem ausgestattet, was man braucht. Bei uns gab es jedoch Probleme bei der Zustellung des Türcodes. Da wir diesen nicht per Mail erhalten haben, mussten wir anrufen. Das ist in Japan als Ausländer nur mithilfe von Einheimischen möglich, da man mit der e SIM nicht telefonieren kann. Wir haben jedoch dann direkt jemanden erreicht, der uns den Türcode durchgegeben hat. Der Onsen war ziemlich staubig und man konnte nicht wie auf den Bildern in den Garten gucken. Nichtsdestotrotz würden wir die Unterkunft empfehlen, da sie ruhig gelegen und schön eingerichtet ist.

매력적인 일본 전통 다다미 가옥이라 이틀 숙박했습니다 첫날에 집의 아늑함에 반하고 편하게 자고 다음날 일어나보니 1층 거실바닥에 검정개미가 드글대서 깜짝 놀랐습니다 오래된 목조 주택이라 그런건지 위생 관리가 안되서 그런건지는 모르겠지만 다다미 바닥에서 끝도없이 나오는 개미는 꼭 해결하셔야 할거같아요 쿄토 여행하면서 교통이 편리한 위치는 절대 아니나 다다미 주택을 독채로 쓰는 매력에 좋은 경험으로 남아있습니다

가족여행으로 왔는데 좋은 가격과 좋은 숙소였습니다. 다음에도 이용할 것 같습니다.

Perfect

清潔で過ごしやすくチェックインアウトもスムーズで良かったです