Overall Ratings & Reviews Radisson Blu Grand Hotel & Spa, Malo-Les-Bains

Very charming stay nice staff and beautiful scenery

The staff here is very nice.

Really lovely stay

This has been a great location stop on my journey from the UK to Sweden each year but it has been more and more disappointing. I wasn't able to speak to anyone that understood enough English, when I asked at reception about room service she kindly printed off a 24 hour menu (very limited) when I called to order at 6pm I was put on hold FOUR times, couldn't understand I wanted to order food and then was told I couldn't until 7pm. I then called back to try and speak to someone else and the only thing available was Risotto and I asked for one of the puddings too. What arrived was cold overcooked tasteless risotto and an entirely different pudding. It cost 19 euros for the risotto and around 8 euros on top for having room service. Travelling on my own with my dog I felt restricted to have to order food to my room, one of the receptionists during check in literally hid from my dog and squeaked with nerves. I understand people can be scared of dogs but how is acceptable to work somewhere where it is advertised as a dog friendly hotel. I felt uncomfortable immediately and thought that maybe it's not just my dog maybe because I am British, as the next guests got a really warm reception. The year before I believe my car tyre was slashed in their car park - the hotel checked the cctv and no evidence to say this happened on their watch so will never know. I had to pay 90 euro deposit during check in, not consistent as others checking in werent asked.

.

The most outstanding attribute of this Radisson Blu was the excellent, customer-focused, friendly staff. From arrival through dinner, breakfast, and departure all staff were attentive and helpful. The room (#405) was spacious, comfortable, and excellently appointed.

Fantastic location, excellent staff, and great food

It’s a beautiful property right on the water. The pool is spectacular! All the staff were amazing except for a bartender one bartender who wasn’t as friendly or helpful as we would have expected. The only disappointing part was we had the most uncomfortable pillows that did not fit with such a wonderful hotel. But without a doubt, the most amazing hotel in Dunkirk.

The hotel was excellent for the price except for the hidden charges i.e deposit and sitting tax i was notinformed about. Was a shame the parking was awkward at the start as one member of staff didnt inform us about the shuttle car provided. The room was of very high standard although couldn't get the aircon on at night. Tv was saying we could connect phone unfortunately it didnt work and accessing the usb port was difficult may be it should be on a pull out bracket. Also the food was excellent although putting menu in english may have helped.

Great team of staff, very warm and accommodating

Loved the seaside location. Really loved everything about this property. Try to get one of the seaside rooms on the fourth floor with the high arched windows. Amazing views in the morning.

Hotel is nice enough. Fantastic location on the beach. Staff was attentive. One down side was the noise at 12:45 at night. Not sure if it was the bar or another guest however it was loud enough to wake me twice When mentioned in the morning the front desk was passive and said they would advise management.

Very happy with our stay. Large walk in showers with rainfall shower heads. Also the only washcloths I have seen in our entire European vacation. Large fluffy bath towels. Try to get a seaside room on the fourth floor with the large arched windows. Waking up to the broad view of beach, sea, and sky is amazing.

We had a beautiful room facing the beach. Gated parking, water, fruit and cookies at reception. Great coffee, breakfast and dinner! Staff were very helpful, except one woman in the dining room. Despite our car being hit while in the parking lot - I’d stay there again!

Great location. We parked across the museum

Great view of the beach --

Lovely hotel, great beach location

The staff went above and behind to help us settle. V polite. Location was right on the beach and plenty of eateries nearby if you wanted.

I had been to Dunkirk before and I wanted a view no matter the weather and so I booked a room overseeing the beach for my 3-day vacation getaway with my son. It was not cheap but worth it to wake up to the view, sleep with the sound of the waves and beautiful sunsets. At the very start of the boardwalk, you will find plenty of restaurants. While the hotel had a restaurant, we did not try it or the amenities because the weather was beautiful and we wanted to spend time at the beach, the water was cool but not cold at 18C with plenty of people enjoying it. Our room was just above the boardwalk and there wasn’t much noise and stopped at a reasonable time. This is a great beach - very long and walkable even at a high tide. I would recommend this hotel and Malo les Bains beach!

I had been to Dunkirk before and I wanted a view no matter the weather and so I booked a room overseeing the beach for my 3-day vacation getaway with my son. It was not cheap but worth it to wake up to the view, sleep with the sound of the waves and beautiful sunsets. At the very start of the boardwalk, you will find plenty of restaurants. While the hotel had a restaurant, we did not try it or the amenities because the weather was beautiful and we wanted to spend time at the beach, the water was cool but not cold at 18C with plenty of people enjoying it. Our room was just above the boardwalk and there wasn’t much noise and stopped at a reasonable time. This is a great beach - very long and walkable even at a high tide. I would recommend this hotel and Malo les Bains beach.