Aston Inn Cilacap

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Overall Ratings & Reviews Aston Inn Cilacap

Traveloka (630)
Other sources (6)
9.2
Exceptional
From 630 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.1

Meal

9.0

Location

9.2

Service and Facilites

9.1

People often mention about Aston Inn Cilacap
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Staff Friendliness (88)
Distance to City Center (81)
Bedroom (80)
Ambiance (78)
Hotel Area (77)
Variety (73)
Accessibility (71)
Bathroom (71)
Taste (70)
Room Space (66)
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Traveller Reviews Aston Inn Cilacap

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40
Customer reviews
fonika a.
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10.0
/10
Reviewed 6 day(s) ago
The front office staff upgraded my room to a deluxe type.
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Accommodation's Reply
16 Sep 2026
Dear Ms. Funika A., Thank you so much for your positive review. We are delighted to hear that you had a wonderful experience during your stay at Aston Inn Silacup. Your compliments motivate and drive our entire team to strive for the best, friendliest, and most attentive service to all our guests. We hope to welcome you back to Aston Inn Silacup again in the future. See you soon, Ms. Funika! Sincerely, Julian Gozali, Head of Front Office, Aston Inn Silacup
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Adly A.
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10.0
/10
Reviewed 1 week(s) ago
The hotel is very comfortable and the receptionist is friendly.
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Accommodation's Reply
14 Sep 2026
Dear Mr./Ms. Adly A., Thank you for your positive review of Aston Inn Cilacap. We are delighted to hear that you felt very comfortable during your stay and received friendly service from our front desk team. Your compliments motivate our entire team to strive for the best service and create memorable guest experiences. We hope to welcome you back to Aston Inn Cilacap on your next visit. Sincerely, Julian Ghozali, Head of Front Desk, Aston Inn Cilacap
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Satrio S. U.
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10.0
/10
Reviewed 2 week(s) ago
Thank you Aston Inn, the service is very good and friendly, especially Ms. Syifa as the receptionist.
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Accommodation's Reply
07 Sep 2026
Dear Mr./Ms. Satrio S. U., Thank you very much for taking the time to share your experience staying at Aston Inn Cilacap. We are delighted to hear that you were satisfied with our service and felt the friendliness of our team. A special thank you goes to Syifa for your kind words. We will pass on your compliments to her as a token of our appreciation for her dedication and service. Your satisfaction motivates us to strive to provide the best, friendliest, and most sincere service to all our guests. We look forward to welcoming you back to Aston Inn Cilacap in the future. Sincerely, Julian Ghozali, Head of Front Office, Aston Inn Cilacap
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I***a
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10.0
/10
Reviewed 2 week(s) ago
The best in Cilacap. Friendly service, comfortable rooms, and delicious food.
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Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Thank you so much for taking the time to share your experience staying at Aston Inn Silacup. We are delighted to hear that you enjoyed our friendly service, comfortable rooms, and the food we served. Your compliments motivate our entire team to strive for the best service and create memorable stays for all our guests. We look forward to welcoming you back to Aston Inn Silacup again in the future. Sincerely, Julian Gozali, Head of Front Office, Aston Inn Silacup
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Anggi L.
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10.0
/10
Reviewed 3 week(s) ago
Thank you to Mr. Julian from the front office for providing a free upgrade. The service was very friendly, check-in was fast, and the room was also very luxurious and comfortable.
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Accommodation's Reply
02 Sep 2026
Dear Angie L., Thank you so much for your review and compliments. We are delighted to hear that you enjoyed your stay at Aston Inn Cilacap, from the quick check-in process and friendly service to the comfort and luxury of the room. We are pleased to offer you a complimentary room upgrade to enhance your stay experience. Thank you for trusting us with your vacation. Your compliments motivate us to continue providing the best service. We look forward to welcoming you back to Aston Inn Cilacap in the future. Sincerely, Julian Gozali, Head of Front Office, Aston Inn Cilacap
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Tony W.
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10.0
/10
Reviewed 3 week(s) ago
It's really great to stay here, the service is good.
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Accommodation's Reply
02 Sep 2026
Dear Mr. Tony W., Thank you very much for your review and compliments. We are delighted to know that you enjoyed your stay at Aston Inn Cilacap and were satisfied with the service we provided. Your compliments motivate our entire team to continue striving to provide the best service. We hope to welcome you back to Aston Inn Cilacap in the future. Sincerely, Julian Gosali, Head of Front Office, Aston Inn Cilacap
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Yunda A. M. K.
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10.0
/10
Reviewed 3 week(s) ago
Front office Mas Julian is very friendly and the staff is also nice.
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Accommodation's Reply
02 Sep 2026
Dear Ms. Yoonda A.M.K., Thank you very much for your review and compliments. I am very happy to know that you were satisfied with the service I provided and enjoyed your room at the Aston Inn Silacup. Your compliments motivate me and the entire team to strive to provide the best service with friendliness and attentiveness. We hope to welcome you back to the Aston Inn Silacup again in the future. Sincerely, Julian Gozali, Head of Front Office, Aston Inn Silacup
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Yunda A. M. K.
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10.0
/10
Reviewed 3 week(s) ago
Front office Mas Julian is very friendly and the staff is also nice.
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Accommodation's Reply
02 Sep 2026
Dear Ms. Yoonda A.M.K., Thank you very much for your review and compliments. I am very happy to know that you were satisfied with my friendly service and felt comfortable in your room at Aston Inn Cilacap. Your compliments are a true motivator for me and the entire team to strive to provide the best service with sincerity and care. We hope to welcome you back to Aston Inn Cilacap on your next visit. Sincerely, Julian Gosali, Head of Front Office, Aston Inn Cilacap
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Sri A.
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10.0
/10
Reviewed 3 week(s) ago
Front office staff, Mr. Julian, was very friendly and helpful from check-in to check-out. The service was excellent, and I highly recommend staying at Aston Inn Cilacap.
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Accommodation's Reply
30 Aug 2026
Dear Ms. Sri A., Thank you so much for your kind review and excellent feedback after your stay with us. I personally felt honored and privileged to have assisted you from check-in to check-out and made your stay comfortable and memorable. This positive feedback is a great inspiration to me and the entire front desk team to always provide genuine, friendly, and excellent service to all our guests. We are honored to have served you and we hope to welcome you back to Aston Inn Cilacap again! Sincerely and with sincere thanks, Julian Gosali, Head of Front Desk, Aston Inn Cilacap
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Mukh F. Z. R.
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9.7
/10
Reviewed 3 week(s) ago
Suitable in Cilacap there is Aston hotel, according to budget.
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Accommodation's Reply
02 Sep 2026
Dear Mr. Mukh F.C.R., Thank you very much for your review and compliments. We are delighted to know that Aston Inn Silacup was the right choice for you, both in terms of comfort and budget. Your support motivates us to continue providing the best service and guest experience. We hope to welcome you back to Aston Inn Silacup in the future. Sincerely, Julian Gozali, Head of Front Office, Aston Inn Silacup
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Hendi E.
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Business
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10.0
/10
Reviewed 3 week(s) ago
Just put it in. For drinking water, it's better to just use Aqua, not a shared gallon, for better sterility. So far, so good.
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Accommodation's Reply
02 Sep 2026
Dear Mr. Hendy E., Thank you very much for your review and compliments. We are delighted to hear that you had a positive overall experience during your business trip at Aston Inn Xilacup. We especially appreciate your feedback regarding the provision of drinking water. We will forward this feedback to the relevant team for evaluation and consideration in order to improve our comfort and service quality in the future. Thank you for sharing your experience and providing valuable feedback. We look forward to welcoming you back to Aston Inn Xilacup in the future. Sincerely, Julian Gozali, Head of Front Office, Aston Inn Xilacup
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asep n. H.
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10.0
/10
Reviewed 3 week(s) ago
Front office Mas Julian Raman is the waiter.
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Accommodation's Reply
30 Aug 2026
Dear Mr. Asep N.H., Thank you very much for your positive review and kind feedback after your stay at Aston Inn Xilacup. I was very pleased to have served and welcomed you. Your satisfaction and comfort during your stay are our top priority, and this review encourages me and the entire team to continue providing friendly and excellent service. We sincerely hope to welcome you again on your next visit to Xilacup! Sincerely and with sincere thanks, Julian Gozali, Head of Front Office, Aston Inn Xilacup
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Rizki T.
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Transit
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8.8
/10
Reviewed 4 week(s) ago
Front office staff very welcoming and helpful.
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Accommodation's Reply
29 Aug 2026
Dear Mr. Rizky T., Thank you for taking the time to share your experience staying at Aston Inn Silacup. We are delighted to hear that you received a warm welcome and excellent, helpful service from our front desk team. Your compliments are a very meaningful motivation for us to continue striving to provide friendly, professional, and attentive service to all our guests. We look forward to welcoming you again at Aston Inn Silacup and providing you with an even more memorable stay on your next visit. Sincerely, Julian Gozali, Head of Front Desk, Aston Inn Silacup
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Fransiskus R. y.
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10.0
/10
Reviewed 4 week(s) ago
Front office Afira good service.
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Accommodation's Reply
29 Aug 2026
Dear Mr. Franciscus R. Y., Thank you for taking the time to write a review and share your experience staying at Aston Inn Silacup. We are delighted to hear that you received excellent service from Ms. Afira at the front desk. Your compliments motivate us to continue providing friendly, sincere, and professional service to all our guests. We hope to welcome you back to Aston Inn Silacup in the future and provide you with another memorable stay. Sincerely, Julian Gozali, Head of Front Desk, Aston Inn Silacup
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Kurniawan D. S.
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10.0
/10
Reviewed 4 week(s) ago
Receptionist Afira provides good and friendly service.
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Accommodation's Reply
29 Aug 2026
Dear Mr. Kurniawan D. S., Thank you for taking the time to share your experience staying at Aston Inn Cilacap. We are delighted to hear that you were satisfied with the service from Afira at the front desk. Your positive comments about the good and friendly service are invaluable compliments and inspire us to continue striving to provide the best service to all our guests. We look forward to welcoming you back to Aston Inn Cilacap and providing you with another memorable stay on your next visit. Sincerely, Julian Ghozali, Head of Front Desk, Aston Inn Cilacap
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L***a
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9.4
/10
Reviewed 5 week(s) ago
Thank you Aston Cilacap, we were upgraded to a free room because the room we booked was already full.
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Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Inn Xilacup. We are delighted to hear that you were satisfied with the complimentary room upgrade we offered. We apologize for the room unavailability due to your initial booking unavailability, and we hope our solution continued to provide you with a comfortable and pleasant stay. Thank you for your trust in Aston Inn Xilacup, and we look forward to welcoming you back on your next visit. Sincerely, Julian Gozali, Head of Front Office, Aston Inn Xilacup
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D***A
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10.0
/10
Reviewed 5 week(s) ago
Afira front office, the best
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Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Inn Silacup. We are delighted to hear that you received excellent service from Ms. Afira at the front desk. Your compliments and positive feedback are truly meaningful to us and inspire our entire team to continue striving for friendly, sincere, and professional service. We look forward to welcoming you back to Aston Inn Silacup again and providing you with another memorable stay. Sincerely, Julian Gozali, Head of Front Desk, Aston Inn Silacup
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Maria D.
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10.0
/10
Reviewed 5 week(s) ago
The receptionist Syifa was very good in handling us during our stay.
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Accommodation's Reply
29 Aug 2026
Dear Maria D., Thank you for taking the time to share your experience staying at Aston Inn Silacup. We are delighted to hear that you received excellent service from Sifa throughout your stay. Your compliments mean a great deal to us and will motivate Sifa and the entire team to continue striving for friendly, attentive, and professional service to all our guests. We look forward to welcoming you back to Aston Inn Silacup on your next visit and providing you with an even more memorable experience. Sincerely, Julian Gozali, Head of Front Office, Aston Inn Silacup
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L***n
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10.0
/10
Reviewed 5 week(s) ago
Thank you Mba Afira, thank you Aston Inn Cilacap, definitely come back again.
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Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you very much for taking the time to share your experience staying at Aston Inn Silacup. We are delighted to hear that you enjoyed your stay with us. Your gratitude and desire to return are greatly appreciated. We will also convey your thanks to Ms. Afira for the service she provided. We look forward to welcoming you again on your next visit and look forward to welcoming you back to Aston Inn Silacup. Sincerely, Julian Gozali, Head of Front Office, Aston Inn Silacup
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Hendro D. A.
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10.0
/10
Reviewed 5 week(s) ago
The service was very good, I was given a free upgrade to the deluxe type.
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Accommodation's Reply
29 Aug 2026
Dear Hendro D. A., Thank you for sharing your valuable experience during your stay at Aston Inn Chilacap. We are delighted to hear that you were satisfied with our service and enjoyed the complimentary upgrade to a Deluxe Room. Your satisfaction and comfort are our top priorities, and your kind words motivate all our staff to provide the best service. We look forward to offering you an even more satisfying experience on your next visit to Aston Inn Chilacap. Thank you. Julian Gozaly, Head of Front Desk, Aston Inn Chilacap
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Number of reviews per page
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