Dear Mr. Irfan P, Thank you for your review, we appreciate your time to write this review. First of all, we apologize for the inconvenience you experienced during your stay at fox harris hotel & Convention Banjarnegara and we apologize for your experience that did not meet your expectations. We realize that there are some things that concern you regarding your stay with us, it means a lot to us to improve the quality of our services and facilities. If you give us another chance to host you in the future, we will be happy to provide a more satisfying stay experience. Our team will be happy to assist with any requests you may have. May the fox be with you! Warm regards, Management of Fox harris hotel & Conventions Banjarnegara