Old hotel. Checking in at the bar was irritating. Had to wait until the bartender is done with his customers

Found stairs difficult

Very comfy bed, great pub drinks, nice real ales and cider and atmosphere, room was comfy and warm enough and pub was really local for what I needed. Manager really friendly and accommodating and biscuits in the room a welcome too. Definitely stay there again soon

Great customer service, my bedroom was clean but the door into the bedroom needs changing as there was quite a big gap underneath. There was a constant noise coming from the large extractor fan outside which made it harder to fall asleep on the first night.

Really friendly and helpful manager, made for a really pleasant stay.

Bed was very hard but other than that brilliant

The shower is absolutely shocking, no water pressure at all.

Very quaint and unique property with good accomodation and excellent service, we stay here every year near christmas time and would highly recommend it to others

It's a really nice pub with a good atmosphere as I arrived on Sat night. The noise from the pub did not travel thru to my room either. Clean white cotton sheets and bath towels, decent tv, lovely powerful shower. The tea and coffee were good quality (Twinnings). The staff were super polite and helpful

Friendly staff. Rooms ok for the price and clean. Decoration a bit tired but ok.

Staff was helpful. Room was good. & Breakfast was fantastic

Perfectly acceptable although its location is not ideal for weekend travellers who are light sleepers as the night life in nearby Wood Street is very lively. We knew the area so we were aware of the risks. A more generous breakfast selection would have been appreciated, such as including yogurt and fruit salad, but the filter coffee was good.

Can't praise this place and staff enough. Booked 2 rooms for family. Sammy and Staff were welcoming and friendly, just what we needed after a 4 hour car journey. Rooms were clean and tidy and suited us fine. Booked evening meals for the 4 of us, great choice and Boy was it good, fresh hot and 1st class service. Breakfast was equally as good. Will definitely be booking in again very soon. Big thanks to all the Staff

Very accommodating staff, lovely breakfast. Room was clean and in good order. Parking available also as well as late entrance if required.

Stayed 3 nights and was very disappointed. Had to move the first night because it was too noisy at the front with the traffic and on the second and third nights I had to speak to couple in the room next door several times because they were having a domestic. Seems to be people staying there who are waiting for council accommodation. Will not stay again.

Excellent customer service, food and nice location!

Food was extremely poor.

Limited parking if you arrive during meal times. Lovely comfy room. Plenty of heating in room. A towel rail in the bathroom is always a nice touch! I think the only let down of my stay was breakfast. It was always very cold in the restaurant. On some days the breakfast buffet was well stocked and well displayed. On other days it was empty - having to ask for cutlery, bread, coffee and so on and made to feel like an inconvenience. The wifi was very intermittent which is never good when you have work to do. I would stay again as it was good value and a good location with some nice restaurants and bars in walking distance.

Good stay in an old building with character. Water temperature was a bit hit and miss but never too cold. Liked it. Will be back.

I had to run from the room. toilet was broken. stinky room. I could hear the next room toilet sounds. I need refund on this room. I have already moved out and currently in a different hotel.