Overall Ratings & Reviews Hotel El Zarzo

Love this hotel. It beautiful and the room was really nice. It is in a great area with plenty of restaurants. The only downside is that they don’t have a gym, but that’s ok because the staff, location and the design of the hotel made up for it. Highly recommend this hotel and I will stay here again.

Beautiful boutique hotel in proximity to excellent restaurants and within walking distance of Metro. All wood, tile and natural concrete interior, with balcony plantings that give the impression of being in a rainforest. Breakfast is prepared to order and includes eggs made to order, plus local varieties. Gourmet chef in restaurant, plus there is a rooftop bar with sliding roof that is opened in clear weather and affords panoramic view of mountains. Front desk service is friendly, several attendants speak English, and are helpful in arranging tours in the area.

I stayed one night at Hotel El Zarzo and had the most amazing experience. We landed at 9am and was allowed checkin shortly after because the room had already been prepared (ahead of the usual 11am check in) . At check in we recieved a warm welcome, 2 free welcome cocktails at the roof top bar and 20% of at the restaurant Cocina 33. The room felt like a spa retreat with soft dimmed light and aroma therapy scents, a fully stocked nespresso coffee bar, tea and water. Shortly after the staff brought up a tray of artisan desserts that were DELICIOUS and a hand written note expressing their excitement for our stay. Everyone and everything was so warm and welcoming, I can’t wait to return and eat delicious meals at Cocina 33 again!!!

Great stay. A bit noisy in the morning because of some construction next door but no too bad. Close to everything. Amazing location. Amazing roof top bar. I would highly recommend.

Nice property, only issue was bar is on the 6th floor and I was on the 5th floor so it was loud. Stay on a lower floor if you can. But great hotel, definitely would stay there again. Super close to everything

The staff was deplorablelable.

Loved this place. Staff was superb. Food was good. The bar was fantastic. Will definitely be back.

Great location but super noisy at night because of the surrounding bars and hangouts.

Nice Hotel. Great stuff. Beautiful rooftop bar.

Excellent hotel if you want to be close to the nightlife in the city in an upscale and safe property. Amazing and accommodating staff. Very clean and comfortable rooms with a beautiful rooftop bar to view the city lights. My wife and I stay here every time we are in Medellin and it never disappoints.

Great ambience, service, food, accessibility to everything in the city and one of the best rooftop. Over all 10/10 experience. Definitely coming back to this place.

The best place in Medellín very clean and lot of fun the roof top is amazing

An excellent, better value, option to the nearby Click Clack hotel.

We just finished a wonderful stay at the El Zarzo. We can't say enough good things about the warm and friendly staff who sincerely wanted to make our stay as enjoyable as possible (special thanks to Felipe at the front desk, Elisabeth at the hotel restaurant (and rooftop bar), and the hotel manager who helped us with our question. Food tip: try the tiny hamburger with the bacon, it's super tasty!

Amazing stay start to finish! All the staff were very friendly and went above and beyond to ensure we had a good experience. Early check-in was accommodated and the room was very clean. Free welcome drink at the rooftop bar was an added bonus!

Amazing staff, front desk , managers all the staff been very helpful and professional. The restaurant also is great amazing staff great food and amazing breakfast. Love it! I will come back 100%

There's a reason this place has such a high review score. Everything about it is incredible. Felipe at the front desk is so friendly (and all the front desk staff addressed my by name as I came and went), the room was so trendy, comfortable, and perfectly quiet, the food was delicious, and there is no better location. If this was scored out of 100 they wouldnt get a 99 from me, they'd get a full 100.

hotel

This was an excellent hotel and a great ambience. The staff was top notch and the restaurant was very, veey good. Breakfast was excellent as well. This is a must stay.

El Zarzo delivered an exceptional experience during and, crucially, after my stay. The hotel is beautiful, well-kept, and located in a great location. The rooftop bar offered stunning views of the city and is a perfect place for a night cap after a day exploring Medellín. But what really stood out was the remarkable service the staff offered me after my stay. I had left a personal item behind, and Victor as well as the rest of the staff went out of their way to coordinate its shipment back to me in the UK, checking in with me daily to ensure its delivery. From the careful packaging to the seamless communication, the attentiveness was truly extraordinary. 5-star experience with a personal touch.