9.6
Exceptional
From 26 reviews
Cleanliness

9.8

Room Comfort

8.8

Service and Facilites

9.6

Traveller Reviews TreeHouse Boutique Hotel - Adults Only

Number of reviews per page
20
40
Top reviews
Allen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The people and the place were both great!
Christopher
4.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

I'm afraid our stay at the Treehouse boutique hotel was a big disappointment and a totally different experience to those who left glowing reviews. After a long drive, we were so looking forward to a refreshing swim in the pool, however, upon arrival it was quite dirty, covered with leaves and not at all inviting, and stayed like this during our two night stay. Our shared balcony on the second floor (first floor in english) just outside room 12, had a table but oddly no chairs to sit at. When I made the booking it offered a free breakfast, but when I mentioned this we were told it wasn't. On our second day they agreed that breakfast was included, but this was too late as we'd already bought our breakfast items for an early trip the next day. The only plus for us was that the bed was comfy, however the pillows were synthetic hollow fibre and not very comfortable, there were also no cushions or bolsters for comfort in the room either, just a very hard foam chair. This is not a top tier luxury hotel as advertised, and at their price point we were expecting something far superior. There was no apology from management or anything to compensate for their mistake, just young Eric trying his best to apologose for the situation. On our last morning at 05:30 am we were woken by shouting noises outside over a loudspeaker system. So the advertised "soundproofed room" was false. We had a real feeling of being unwelcomed here, and upon checkout there was no apology, not even a smile.
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Maryan
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The hotel is very serene for being in a busy part of the city. The staff was exceptional and we loved the adjoining coffee shop. We came for a wedding and spending time in the common areas with other guests was a treat. The staff made us the best cocktail of our trip!
Oliver
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

With Merida being 40C during our stay and a bustling place, Treehouse Boutique was an oasis of calm. A really pretty courtyard with a cooling pool and places to sit and read. Our room was cool and very quiet too. Great choices within 2 mins for breakfast and genuinely friendly staff. Would recommend!
Michael
icon-Business
Business
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

I just stayed Tree House for a week. I've stayed in many places around the world. The Tree House is among the best, not only for the professionalism of the entire staff but also for the personal touch and care of its magnificent owner Sunita. It is also perfect positioned for an easy walk to some of the most unique quality cuisine I've ever enjoyed. Its quiet too. Try the Tree House; you won't be disappointed. I'm coming back.
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anezka
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

The hot water didn’t last long enough
Juan
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Excellent stay!
María Fernanda Gómez de la
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Lovely place!!
RYAN
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Exceeded ALL expectations
adel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Super friendly service
Monica
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excelente ubicación
omar
4.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

No hay relación precio-calidad, por su costo pensé que era un hotel de lujo y no lo fue, la cama es matrimonial, la ducha se inundaba y Alguien abrió la puerta de mi habitación a la 6:00 am sin siquiera tocar. Por una cuarta parte del costo de este hotel existen muchas ofertas sobre paseo Montejo con el mismo servicio
Gabriela
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Muy bonito hotel, excelente atención y muy buena ubicación cerca de corredor gastronómico y Paseo Montejo
Erica
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Un lugar inspirador para descansa y relajarte!
Verified traveler
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Todo excelente pero deben considerar tener menús y precios para nacionales y locales , todo lo demás Excelente!! Atención y limpieza excelente riquísimo desayuno continental el pan delicioso
MARIA ELENA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Todo súper. La alberca un poco fría. Pero tod excelente
Thomas
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Great location and spacious room. The courtyard is lovely and very green. Tastefully decorated.
Juan Manuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Hotel agradable y tranquilo, todos bastante amables y el desayuno súper rico.
Sylvia da Costa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Linda, personales súper simpáticos. Habitación muy confortable, cama suave. Muy elegante!!
CYNTHIA LORENA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Súper bonito, limpio y personal muy atento
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