Great location. Funky Hotel and Decor.Very nice staff.

Having seen this property under renovation for a while, we were curious to see the result, which is pretty impressive. The property includes the hotel, restaurant, roof-top bar, spa, pool, reception rooms, and a large inner courtyard. The design is creative and staff are very professional. Not sure about the use of space in our room, but the bed was very comfortable and the air conditioning much appreciated in the summer heat.

Fantastic location. Staff super friendly and accommodating by putting us in a room that didn't require too much walking. Great facilities, including both the rooms and swimming pool area. Would 100% stay again.

It was a good choice for Rennes

Wonderful location, very helpful staff and felt incredibly luxurious!

Beautiful hotel with a spa and centrally located. We were able to walk to all the restaurants and enjoy the hamman and sauna. I loved the balcony as well.

fantastic hotel and have stayed before great central location. Great pool sauna steam room facilities. amazing layout of hotel and rooftop bar with restaurant. Great courtyard to relax in the Sun. very safe and private location. I would say the only downfall to this hotel is no tea/coffee facilities or kettle in the room and towels and bottled water not refreshed daily. overall a fantastic hotel and would stay again. Big thanks to Emily and Julian for making our stair great.

We had tried Mama Shelter in Dijon, and the one in Rennes didn't disappoint. Really great location and amenities. Minor thing to make it better from an inclusivity perspective is making it abundantly clear that when booking a slot at the pool, other people from other rooms can also book the same slot. Other venues with similar amenities make it clearer and it makes a world of difference. One of our party is autistic and went through the challenge of interacting with the staff member, purchased a pair of flip flop (mandatory gear), only to have to do a u-turn when reaching the pool and discovering there were other people there.

Best Location and a surprisingly nice Hotel. Very nicely decorated interior and spacious rooms. Great city view from the rooftop restaurant!

Heater did not work. Asked for help and front desk came In middle of the night to assist and reset heater. Nothing improved and the heater did not work at all! We Couldn’t sleep because it was too cold. We were Exhausted the next day. Otherwise breakfast was wonderful.

I did not like that the accomodation was very basic, definetly less than a 3* hotel. In the hotel itself the room was very basic more like a 2 strar, no toiletetrie not even a box of tissues. Then when I opened the bathroom door I smelled GAS ( yes like ccoking gas ). When I went to the reception to report I was told that there is NO WAY there is a scent of gas. Eventually the technician came up and he said indeed the smell might come form the extensive work done to enlarge the hotel probably for the pressure on the pipes. As yo can imagine after 18 hours of flying I di not expect such a problem. If possible I request a refund. Thank you! Professor Popa

This is a great hotel for its location and it's modern freshly refurbished state. The hotel provides a great hard product. However, the rooms miss very basic necessities from a 4 star hotel. For example, there is nothing but a bar of soap in the bathroom. This is unacceptable to me - i dont even use bar soaps at all as I don't find them hygienic. We had to share a single bar with my partner and needed to wash our hair with that. This was ridiculous. Also there is no tea coffee making stuff in the room. To relax with a cup of warm tea, you need to go to the bar and drink it after paying 4.5 euros for a cup of hot water. Even worse, there is not even a paper cup or glass cup in the room to drink some water. They left a small bottle of evian water for two people. I'm not sure why but there was a lot of dust in the room which we noticed looking into the lights. I felt congested from the dust each night I slept here. We didnt understand were the dust was coming from because the room was clean. But switching off the ventilation a bit helped a bit on our second and third night. maybe they need to check their ventilation filters. overall, while we really enjoyed the location and modern building/rooms, the basic services that you would expect from simple bed and breakfast hotels were missing. for this reason, we are not pleased with our stay.

Great hotel chain the always offers good location and good staff to make you feel welcome.

From the moment you arrive Mama Shelter has a pulse in the heart of old Rennes. If you have time check out the spa & remember to book beforehand. It's great and the restaurant / rooftop bar is a must.

I was really looking forward to my stay at Mama Shelter particularly for the amenities…which seem to champion eco friendliness over the comfort of the clientele. There is no hair conditioner (even upon request), which is not only a first in my Mama Shelter experiences but I find unacceptable for a 4 star hotel. The wonderful overhead shower heads lacked pressure because of a necessity to clean the calcification after a year and a half of operation… to the point where I actually would have done it myself if I was staying for more than a night. The staff was lovely, following their orders but all issues were simple met with “that’s our culture at Mama Shelter” which, from my experience, is not entirely true so felt like a bit of a cop out. The cocktail on the rooftop was definitely the highlight. I had to send my steak back to be cooked a little (ordered at rare/medium rare it came out still breathing and poorly presented). The staff though were very kind and accommodating to the best of their abilities! I appreciated their efforts to rectify my complaint with a late check out as well as rescheduling my hour in the spa, because apparently at this spa/pool they allow children to run free so it’s not the relaxing environment it could be. The breakfast definitely compensated for the above hiccups and the kindness of the staff of course who was just doing their job as best they could. Although I don’t know if I will stay at Mama Shelter again if this is their new “culture”.

Wonderful staff, comfortable and quiet rooms, great coffee at breakfast. Would absolutely book here again.

Unique!

Unique!

Great hotel. Lots of amenities such as restaurants, bars, pool, gym and karaoke. Lovely well decorated, clean rooms with comfortable beds. Great safe and central location. Only minor negative (not worth any stars as you can read the reviews and prepare in advance) is not providing toiletries in the name of being eco friendly - however I think this worsens the environmental impact as visitors probably end up buying individual items and throwing them when you could have a refillable dispenser. Also a bit contradictory as they give you body cream? Just worth a mention for the hotel to pick up - but as I say it was a lovely, modern, comfortable, high quality and reasonably priced hotel which I would definitely stay at again.

Beautiful hotel, perfectly located for exploring Rennes. Comfortable room and bed, lovely pool and great restaurant.