Overall Ratings & Reviews Bilder Boutique Hotel

Clean , simple Staff are very friendly and helpful

Perfect location. Walkable to all sites and restaurants. Quiet, clean, and comfortable room.

The hotel design was very sleek and the staff was very friendly. However the beds (mattresses and pillows) were terrible. The hard foam mattress and cheap foam pillows were hot and made my back and neck hurt all night and well into the following days. This is one of the more expensive hotels in the area so bedding this uncomfortable is unacceptable at this price point.

Lovely staff, great location

Clean and tidy hotel on the edge of the old town. Conveniently located near the Train station / river so also good access into the city.

Very nice small hotel. Comfortable and clean. In a great location, super walkable.

Great location in old town, drains smelled a bit but not too bad to move. Staff excellent and really helpful

Staff was very friendly and helpful. Location was perfect for exploring old town, shopping on Gran Via and Metro access.

Great place. Thanks for the helpful tips for food and things to do.

We had a great stay- staff were very accommodating and the location was excellent

Excellent location!

Great location and walkable everywhere. Very comfortable and modern and quiet. Surrounded by great food and bar options.

I really loved this hotel, it is in a great location on the edge of the old town, near the river. Our room was amazing and the bed is the comfiest I’ve ever slept in. Staff were really friendly, they even left us a welcome bottle of red wine. The bar/cafe on the ground floor has a great vibe, we usually finished our day with a drink in the bar. We didn’t opt for the pre booked breakfast, but the bar had lovely pastries, breads etc that we had instead. I highly recommend this very lovely hotel.

Great location. Nice design. Great helpful staff.

Perfectly fine hotel but for the price point in a non-major city I would have expected a lot more. Barebones amenities in the room (no extra towels, no shampoo or conditioner, no bath robes, no mini fridge in room, no coffee machine). Rooms are well designed and clean but just missing that extra something. Reception / front desk was fine, nothing special.

This is a very clean and comfortable hotel in an ideal location. Front desk people were friendly and helpful. There were just a few amenities missing that would have made it better: a makeup mirror and tissues and water. They provide a bottle of water on your first day only which is annoying and inconvenient. Any place with any class will give you a bottle of water everyday. I asked and was refused. Otherwise, a very nice hotel.

Great location. Beautiful communal lounge. Lacks gym and pool, but that is a known. Very helpful staff.

Excellent location in old town and even though relatively noisy outside we could hear nothing inside our room. Perfect location for exploring Bilbao.

Nice and clean hotel with knowledgeable staff.

Very nice hotel in great central neighborhood in the old part of town. It’s very charming. The staff was friendly and helpful and spoke English. There is a very convenient restaurant attached to the hotel.