6.5
Pleasant
From 40 reviews
Provided by travellers on
Cleanliness

6.0

Room Comfort

6.2

Meal

7.6

Location

6.6

Service and Facilites

6.2

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Traveller Reviews [Deact] Apartemen Taman Melati by AGM

Number of reviews per page
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40
Customer reviews
nova
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6.0
/10
Reviewed 94 week(s) ago
The room is really bad, but maybe it's according to the price, never mind but sorry the rate is still low from me, thank you.
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Hen
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5.4
/10
Reviewed 105 week(s) ago
Not clean enough, the balcony was also not clean, there were no toiletries, towels were not prepared when checking in.
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Dian C.
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5.5
/10
Reviewed 110 week(s) ago
Ruangan dan kamar nya tidak sesuai dengan yang ada di foto.
3 people find it helpful
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D Sanjaya
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5.2
/10
Reviewed 112 week(s) ago
The atmosphere is like a hospital, parking is difficult.
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1 people find it helpful
darkg0 d.
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4.8
/10
Reviewed 113 week(s) ago
Very sorry rent/CHEC-in on this unit. Customers are treated very inhumanely. Bad owner quality. Poor admin quality. Poor unit quality. This is the first time in my life that I have found a very, very bad rental apartment.
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4 people find it helpful
Accommodation's Reply
26 Aug 2023
Sorry for the inconvenience. Booking on behalf of that stay 1 day without paying without confirming proof of check-in, there was an error in the date when booking without confirmation from Traveloka or the property agent.
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Tati L.
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6.3
/10
Reviewed 114 week(s) ago
Tricked! Electricity pays itself on the 2nd night, even though in the written statement 2 nights, the owner is very lazy to change even though it's easy, no wifi, you can't take a hot shower as long as the AC is on, car parking pays per hour, Go Food orders have to go down and take it to the basement, parking lot the building is always full, only 1 towel, drinking water is not provided, the bathroom smells, there is no soap or tissue (still better to stay at a budget hotel), it is calculated as the price of the hotel, checking in is complicated until 3 chat numbers, no visa refund, there is 1 admin who is not friendly (if you are not ready to complain, don't rent your unit), staying here is a mistake for me!
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11 people find it helpful
Accommodation's Reply
26 Aug 2023
Sorry for your inconvenience. For each unit, each room has an electric power capacity of 1300 watts and the electronics in the unit are full, so the policy on how to use electronics alternately so as not to overload is beyond our capacity as a managing agent. For building parking and the availability of parking areas, apartment building management authority and online motorcycle taxi rules including go food, for other complaints, thank you, we will pay more attention. Thank You.
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darkg0 d.
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4.8
/10
Reviewed 114 week(s) ago
I'm sorry and very sorry to check in in this unit, because of the wrong input extended date, the owner in a very inhuman way suddenly grumbled and told me to check out right away, even though I only slept at 6 in the morning! If you don't pay for 1 day, can't you convey it well? I'm human, your customer, but the owner's treatment is like an animal, if you don't pay for 1 day you will lose hundreds of thousands, but why is the treatment of customers as if you have lost billions of rupiah? Very unethical, inhumane in treating customers, they said they wanted a refund, but it turned out to be really complicated like they didn't want to be responsible, instead the admin sent me a scam number, I even lost my balance, luckily I didn't even install the app I was told to do, if I installed it, all the balance in my account has sold out, I can't help but think that this owner has business intentions or wants to work on customers? Inhumane, unethical, no concern for customer satisfaction. In fact, I complained that the refund was not immediately received, my number was blocked, it was bad. In the end, the male owner was helped in the end, I don't understand the owner's business mindset. All the times I have checked in apartments, this is the first time I have found very poor quality, it's better to check in elsewhere.
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7 people find it helpful
darkg0 d.
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4.8
/10
Reviewed 114 week(s) ago
Very Bad Service Once. Only this time the apt check-in was severe. Bad owner quality. Poor admin quality. Poor service quality. Really regret checking in here, I should have looked at the previous reviews, it turns out that many customers have been disappointed.
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2 people find it helpful
Munajat P.
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6.0
/10
Reviewed 119 week(s) ago
Next time don't stay here again. The second day you pay for the electricity token yourself, even though the hotel price for the first day is the same the second day. Access up and down difficult. The electricity is not capable. Must take turns, using air conditioning, water heater, refrigerator. And the rules for electricity tokens are not notified in the application, but after booking, you want to cancel, you can't anymore. In and out of parking always pay, calculated per hour.
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8 people find it helpful
MOH S. A.
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5.4
/10
Reviewed 122 week(s) ago
The management of the apartment is without a solution even though the problem is not from the customer. The room that was given turned out to have a problem with the air conditioner so that it had an effect on overloaded electricity and the manager did not want to be responsible.
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7 people find it helpful
devita a. y. N. C.
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6.7
/10
Reviewed 123 week(s) ago
The rooms are comfortable and clean. Fyi for the promo price, it doesn't include room electricity tokens. Here, the purchase of a minimum electricity token of 100,000 is conveyed. But I confirmed by WA owner, asked to buy only 50 thousand. On the first day I got a price of 201 thousand, no electricity tokens were asked. On the second day I got a price of 168 thousand, because it includes the promo price, I bought 50 thousand tokens myself. If you do an extension, the electricity will be borne by the user even if you order per day, not immediately 2, 3, 4 nights and so on. Hope it helps.👌.
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4 people find it helpful
Kurnia w.
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6.0
/10
Reviewed 125 week(s) ago
The drop is the same as hotel prices, it can even be more expensive, fill in your own electricity tokens, and you can't buy from outside the apartment, pay for parking per hour or a max of 25 thousand. Small room, only 1 towel facility.
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13 people find it helpful
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Putu U. H.
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4.8
/10
Reviewed 130 week(s) ago
Saya dan keluarga sangat sangat sangat kecewa dengan pelayanan dan hasil sebenarnya di lokasi. Fasilitas dan seluruh informasi baik petugas dan layannannya sangat sangat tidak profesional dan di bawah standard. Cukup sekali ini saja saya dan keluarga menjadi korban untuk ini. Semoga penginap selain saya tidak diperlakukan seperti ini.
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20 people find it helpful
Rastny
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4.8
/10
Reviewed 135 week(s) ago
Menginap lebih dari semalam, diharuskan membeli token listrik. Padahal di deskripsi kamar tidak tertera keharusan tersebut. Untuk owner properti, apa susahnya sih menulis peraturan 'jika menginap lebih dari semalam, biaya listrik ditanggung penginap'. Mana spreinya bolong bolong. Sangat tidak rekomen.
19 people find it helpful
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M Yani S.
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5.9
/10
Reviewed 139 week(s) ago
The rooms are nice and comfortable, but you have to pay for electricity again. The rules are not clear. Because the apart manager doesn't want to pay for electricity tokens, rules are made up that irritate users. Henceforth, I no longer want to book at the Taman Melati apart. Very annoying and the management service is very unprofessional.
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27 people find it helpful
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Yanuar P.
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6.0
/10
Reviewed 140 week(s) ago
Gallons run out, gas stove doesn't work, baby blankets for two people 👍🏻.
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17 people find it helpful
Nisa A.
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5.2
/10
Reviewed 142 week(s) ago
I don't like it because you have to pay for going in and out of parking, the water heater doesn't work, there's no wifi, the blanket isn't a bed cover, just an ordinary thin blanket. Please improve the facilities :).
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20 people find it helpful
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