Overall Ratings & Reviews OHANA GUEST HOUSE

The most important thing is cleanliness, but this is good, it's clean and comfortable when you stay there.

The hotel staff is nice and friendly, just have to make sure that the app is fully booked.

Affordable price, close to culinary and mosque

Good, next time you have to confirm with the customer so that the room is full and doesn't happen again.

Love this hotel, close to the mosque and very affordable.

A comfortable, cheap place, and close to the mosque.

Choosing Ohana without excessive expectations since looking at the reviews here it seems so-so. I chose Ohana with the intention of staying overnight for a transit trip and it was the most affordable among the hotels in Berau. Surprisingly, Ohana is very comfortable and clean. When I first entered the room, I immediately noticed the floor was very clean. Then I checked the equipment (towels, blankets, mats, soap, tissues) everything was safe, but the towels were a bit lacking in fragrance. Oh yeah, I got a 600ml bottle of drinking water too, which was pretty good. The AC (16°C fan maximum) was not cold enough, but not that hot. There was a TV too, but I didn't turn it on. The bathroom shower only had cold water, the toilet was also safe. The receptionists on the night shift (two ladies without hijab) were very friendly and helpful, even offering to lend me their motorbike because I wanted to go out for a while to buy toothpaste. The receptionists in the morning seemed a bit rude and unfriendly. Overall it's good, for those looking for a hotel or place to stay, this is recommended because it's cheap.

The staff is not professional in serving visitors. Like confused and slow.

The location is close to the mosque, so you can join in congregational prayers

Hotel close to mosque, food stalls with affordable prices. Comfortable and clean hotel.

The shower hose leaked, the room was quite comfortable. But disturbed by visitors who brought small children, very noisy, because the room was not very soundproof.

Good location. Room cleanliness is lacking.

Dirt piled up under and beside the bed, toiletries forgotten to be refilled.

well, how about it, just try it yourself :) it doesn't live up to expectations

The price is okay, the location is strategic in the center of Berau City, the same complaint as the others: when checking in the receptionist said that I had checked in even though I had just arrived from the airport, it turns out that when I investigated it seemed that this hotel belonged to another hotel/lodging chain, it was a bit noisy from the activities of the hotel employees, the cleanliness in the room was good, but the lobby area was lacking, there was trash and used plates from guests. Please improve the service.

Saya dipindah ke alamat hotel yang berbeda di jam 11.00, alasannya karena orderan saya yang ada air hangatnya, sampai dihotel yang baru. Air hangatnya mati!

G terlalu bersih. Kamar mandi bau banget daan cs nya ga begitu ramah.

Suitable for those who only stay for a few days, solo trips and couples trips. The AC is really cold. It's close to the mosque. The 1st drawback is that there are no cleaning service facilities.

The rooms are clean, but during the stay no towels were provided.

Somewhat reduced staff activity at night, because it sounded like it was in the room. Thank You.