Kiyana Hotel Semarang

Explore Kiyana Hotel Semarang
9.2
Exceptional
From 204 reviews
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Cleanliness

9.3

Room Comfort

9.2

Meal

8.9

Location

9.2

Service and Facilites

9.3

People often mention about Kiyana Hotel Semarang
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Bedroom (21)
Staff Friendliness (20)
Bathroom (20)
Ambiance (19)
Wifi (18)
Distance to City Center (17)
Check-in/out Time (16)
Accessibility (15)
Hotel Area (15)
Room Space (13)
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Traveller Reviews Kiyana Hotel Semarang

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40
Customer reviews
Verified Traveler
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6.7
/10
Reviewed 1 week(s) ago
The breakfast menu is not very attractive and the room facilities are incomplete.
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1 people find it helpful
R***i
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Staycation
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8.5
/10
Reviewed 4 week(s) ago
comfortable, cheap, clean, nice
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Verified Traveler
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10.0
/10
Reviewed 4 week(s) ago
Very friendly staff, clean rooms
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fahmi f.
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9.4
/10
Reviewed 6 week(s) ago
The hotel is clean, the rooms are clean and fragrant, the staff are friendly.
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T***h
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Staycation
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9.7
/10
Reviewed 6 week(s) ago
Really like the hotel, it's clean, the price is economical, the staff are friendly.
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k***a
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8.4
/10
Reviewed 8 week(s) ago
Friendly service and the cleanliness of the rooms and hotel area can be maintained. Although I was a little annoyed yesterday when I booked a non-smoking room but was given a non-smoking room because they said they no longer had any available, even though I had booked 3 weeks ago. Going forward, I hope to provide the service that customers expect.
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2 people find it helpful
G***a
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Leisure
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9.7
/10
Reviewed 9 week(s) ago
Overall, my stay here was comfortable, the room was clean, fragrant, and the location is strategic. Please provide a small suggestion to wash the drinking utensils thoroughly, as we found lipstick stains on the glasses.
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2 people find it helpful
H***i
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9.4
/10
Reviewed 19 week(s) ago
Nice, clean, friendly staff, very comfortable
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Accommodation's Reply
10 Sep 2025
Hello H*I. Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay with us. Cleanliness, comfort, and the friendly service from our team are always our top priorities. We look forward to welcoming you back to Kiyana Hotel Semarang. Aryo, Operational Manager
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a***l
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10.0
/10
Reviewed 22 week(s) ago
So far all good for experience
1 people find it helpful
Accommodation's Reply
10 Sep 2025
Hello a*I. Thank you for sharing your positive experience with Kiyana Hotel Semarang. We are pleased to hear that your experience with us was good. We hope to continue to provide even better service on your next visit. Aryo, Operational Manager
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Theresia D. S.
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Leisure
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9.7
/10
Reviewed 23 week(s) ago
We stayed for 2 nights. Great location, near toll road, many stores and restaurants nearby. Friendly and helpful staff. Clean minimalist room, simple breakfast but tasty. Reasonable price. Recommended.
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Accommodation's Reply
10 Sep 2025
Halo Theresia D.S. Thank you very much for taking the time to share your experience with us. We are delighted to know that you enjoyed our strategic location, the friendly and helpful service from our staff, the cleanliness of the room, as well as the simple yet tasty breakfast. Your kind words and recommendation mean a lot to us. We truly look forward to welcoming you back for an even more pleasant stay. Aryo Operational Manager
M***a
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Staycation
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9.4
/10
Reviewed 28 week(s) ago
safe for resting, clean and complete hotel, close to souvenir places such as bakso geger etc. the staff are friendly and kind, very helpful. the security guard is also kind, you can leave your vehicle there.
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Hello M*A. Thank you very much for your positive review. We are delighted to hear that you had a comfortable stay, were satisfied with the cleanliness and facilities of the hotel, and also appreciated the friendliness and assistance of our team, including the security guards. Your feedback is very valuable, and we look forward to welcoming you back to Kiyana Hotel Semarang. Best regards, Aryo, Operational Manager
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A***n
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Staycation
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9.1
/10
Reviewed 29 week(s) ago
The staff is very friendly, the place is nice, and the highest praise for the taste of the food in the restaurant.
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Accommodation's Reply
10 Sep 2025
Hi A*n. Thank you very much for your positive review. We are delighted to hear that you were impressed with the friendliness of our staff, the comfort of our location, and the delicious food at our restaurant. Your praise is a great motivation for our team to continue providing the best service and quality. We look forward to welcoming you back. Best regards, Aryo, Operational Manager
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A***h
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Leisure
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8.7
/10
Reviewed 30 week(s) ago
Standard room, quite clean, friendly staff, very easy access because it is on the side of the road, but there is very little parking for cars. The breakfast place is small and there are not many choices of food.
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Accommodation's Reply
10 Sep 2025
Hi A*h. Thank you for taking the time to share your experience staying with us. We're happy to hear that you enjoyed the cleanliness of your room, the friendliness of our staff, and our convenient location. We've also noted your feedback regarding the parking area and breakfast options as feedback to help us improve our experience in the future. We look forward to welcoming you back. Best regards, Aryo, Operational Manager
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A***s
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Transit
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9.4
/10
Reviewed 34 week(s) ago
Strategic location, exiting the hotel is on the highway, close to the mosque, access to souvenir shops is close, gas stations are also close.
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Accommodation's Reply
10 Sep 2025
Hello A*s. Thank you for your positive review. We're pleased to learn that the hotel's strategic location provided you with convenient access to the main road, the mosque, souvenir shops, and gas stations. We hope you had a pleasant stay, and we look forward to your next visit. Best regards, Aryo, Operational Manager
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lizaandriani
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9.7
/10
Reviewed 41 week(s) ago
I stayed on February 19, 2025 for a meeting My experience at the Kiyana hotel was very good overall, especially for its cleanliness which was very good, the staff were friendly, the breakfast was quite delicious for a hotel of its class, the room was quite comfortable and the quality of sleep was good The downside is like other reviews, namely car parking, but I happened to get a parking lot And another downside when I stayed there was a noisy neighbor singing and turning on the TV loudly while the room door was open and the smell of cigarette smoke, even though it was non-smoking
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A***A
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8.2
/10
Reviewed 44 week(s) ago
the room is comfortable, the bathroom is clean, the staff is also friendly
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1 people find it helpful
Accommodation's Reply
05 Feb 2025
Hi A*A. Thank you for taking the time to share your wonderful experience with us. It was an honor to welcome you to kiyana hotel Semarang. We greatly appreciate your kind words, and we are so happy to hear that your stay was not only memorable, but also the highlight of your trip to Semarang. It is great to know that the warmth and attention of our team made you feel at home from the moment you arrived. It is great to hear that the cleanliness of our room left a lasting impression on you. We look forward to welcoming you back on your next visit to Semarang, for another wonderful experience for you. Best regards, Bobi Setia Budi. Hotel Manager
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K***i
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Leisure
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9.1
/10
Reviewed 47 week(s) ago
The hotel is still relatively new, still looks good and clean. Parents friendly because there is an elevator. The room size is quite spacious for 2 adults. The location is a bit far from the city center but close to the Sam Poo Kong tourist destination. There are only a few choices for food around the hotel except for ordering online. One thing that is a bit uncomfortable is the small parking lot, so if the parking lot is full we have to park in the shophouse next to the hotel and the parking attendant asks for the car key to be handed over to him, of course I refused. But the attendant doesn't mind I still hold the key. Overall everything is okay and will stay here again someday.
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1 people find it helpful
Accommodation's Reply
25 Jan 2025
Hi ke*i. We all really appreciate your review of your visit to kiyana hotel Semarang. It is very pleasant for us to read your feedback that you are satisfied during your stay. This certainly provides its own motivation for the hotel team to be able to consistently provide the best service for our valuable guests. We understand the limited parking space available and we apologize for that. Thank you again for sharing your experience, and we look forward to welcoming you back in the future. See you. Warm regards, Bobi Setia Budi. Hotel Manager
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Z***a
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8.5
/10
Reviewed 48 week(s) ago
The location is strategic, close to Sam Poo Kong and Bu Puji's tofu and meatball souvenirs. The room is clean, the staff is friendly, the bed is soft. It's really great for that price.
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1 people find it helpful
Accommodation's Reply
25 Jan 2025
Hi Z*a. Thank you for your wonderful review. We are pleased to know that our facilities, services, and room comfort meet your expectations. Our strategic location near Sam Poo Kong and souvenir centers is indeed an added value for the facilities of our guests who stay. Of course this will be an additional motivation for us to continue to provide the best service. We look forward to welcoming you back for an equally pleasant stay experience at Kiyana Hotel Semarang. Warm regards, Bobi Setia Budi. Hotel Manager
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S***a
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9.4
/10
Reviewed 49 week(s) ago
It's my first time here but so far it's comfortable, the service is friendly, the room is clean, everything works well. It's not too far from the station, it's worth it, affordable price and you get a good hotel
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1 people find it helpful
Accommodation's Reply
30 Dec 2024
Hello S*a. Thank you very much for your review of kiyana hotel Semarang. It is a matter of pride to receive the predicate of good and friendly service plus clean rooms with complete facilities. Especially for our location which is close to Semarang station. We hope to welcome you back in the future for a more enjoyable experience. Warm regards, Bobi Setia Budi. Hotel Manager
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Ahmad M. M.
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9.4
/10
Reviewed 49 week(s) ago
The place is close to my child's tutoring place. All rooms are OK. Wifi for work can also be completed. Welcome drink is ok. Breakfast time fried rice (hard), everything is too salty (noodles, pakcoy), omelettes are limited to only 2 pieces per room (even though other foods are salty). Finally got bubur cangjo which can replace rice for breakfast. Hopefully it will be better in the future.
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1 people find it helpful
Accommodation's Reply
25 Jan 2025
Hi Ahmad. Thank you for giving us a great review of your stay at kiyana hotel Semarang. We are very pleased to know that our rooms, services, and location met your expectations. We also greatly appreciate your appreciation for the variety and quality of our breakfast, as well as the service provided by our F&B staff. Positive feedback like this really motivates us to continue providing the best service. We look forward to welcoming you back on your next visit for an equally memorable experience. Warm regards, Bobi Setia Budi. Hotel Manager
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Number of reviews per page
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