The staff was very friendly and the service was good. The room was spacious and aesthetically pleasing. However, the cleanliness of the bed and the smell of the room needed attention. The Wi-Fi was connected but there was no internet connection. The TV was on but there were no channels. The blanket, bedsheet, and pillowcase looked unwashed because there were traces of rice crust with yellow sauce, then brownish stains, also island-shaped stains. When entering the room, it smelled like sweat mixed with telon oil (likely traces of the previous guest's scent). I hoped it was just a lingering smell in the air, but it stuck to the bed, especially on the bedsheet and blanket. In the end, I slept under a headscarf that I brought myself. The bathroom was clean and fragrant. But for the price of 150k, it's already quite good, only the cleanliness needs to be improved.

It's quite comfortable for a budget hotel and quite complete, there are towels and drinks too.

The staff was friendly, but the bathroom smelled bad, and my body was itchy because the mattress and sheets looked clean, but they seemed to be full of small insects. I almost asked for compensation for my medical expenses.

Attractive place near the city center, it is not difficult to find a place to eat, the staff is friendly and the prices are also affordable, the facilities are well maintained and clean of course

Dirty:(At least sweep the room.

Towels smell a bit musty, toilet is dirty. Everything else is ok.

Stay during high season during Eid, Price 270 thousand for 3 days 2 nights, the room is not soundproof, stay on the 201st floor next to the restaurant access to the hotel, very very noisy, I never sleep peacefully. Not to mention the hotel guests bring small children screaming very uncomfortable. The water is very small, I can't wash my hair The bathroom doesn't have hexos so it smells The staff is very friendly and kind, try the food at the restaurant, it's also delicious

Clean hotel, friendly staff and plenty of rooms available, enough for a place to stay during the holidays.

This place is very strategic but the bathroom was dirty, and the floor was dirty too.

According to the price, all rooms are non-smoking.

The staff is very friendly, please pay more attention to routine AC service.

There were ants in the bed, the explanation of the fine regulations was not given at the beginning, the water was not flowing smoothly in the morning, the fines were without clear cause and effect.

So so,,, there is a price for quality

To the owner, Mr. Tarigan. Thank you for making a good hotel. I am ready to be a manager if you are willing because the service and cleanliness of your hotel are bad even though it is very easy to fix it. 1. The check-in rules are very strict, starting at 2 o'clock. If you want to come in early, you will be charged 150k. Of course with the hope of being able to have coffee upstairs. The problem is that the coffee is not good. The cafe manager is not friendly. The female receptionist downstairs is friendly but she works like a robot, she can't see if the guest is from out of town and is very tired. But because she is afraid of her boss and is afraid of being suspected of playing behind her back, she becomes like a robot. 2. The sound of the cafe's songs is too loud, only the cafe area should be heard, why can't the room at the end hear it? 3. The room is very stuffy and smells damp, the room should be sprayed with freshener if you want guests to give it to you. 4. The location is good because it is very close to Gasibu on foot, it is easy to find delicious food, especially Lapo Siagian. 5. The cafe is very aesthetic and nice to hang out, but the staff are not very friendly for some reason. 6. The price is cheap for this class, but you can't stay with 3 children if the child is already in high school, and there is no extra bed, so you have to book 2 rooms. 7. There are cafe staff who say that the cafe has a different owner from the hotel. But there are those who say the owner is the same. Funny, right? 8. What's so difficult about putting a cafe menu in each room, giving a promo for orders of 100k with a 10 percent discount, for example. and vice versa, giving a discount to loyal cafe members. 9. If you need a consultant, please contact me!

First, the room was very different from the photo. But oh well, secondly, the bedsheets were super dusty and itchy, it seemed like they weren't newly installed. Maybe they had been installed neatly for months and then not changed when new guests arrived. And there were stains from perfume, they said it was from the laundry, so that's it. So we had to ask for the sheets to be replaced, but they didn't have replacements for the pillowcases and blankets. So only the sheets were replaced, the pillowcases and blankets were still the old ones but I asked them to clean them using a broom. When I entered the bathroom, I was shocked. It looked like it hadn't been touched for months. The toilet was super dirty and black, the shower jet was leaking, and there was a lot of brown crust in the corners. The sink was clogged with hair. If I look at the toilet cleaning schedule, it was last cleaned on October 8, 2024 and I stayed on December 23-24, 2024. This schedule was a piece of paper that I found in a desk drawer. The hot water ran out in less than 5 minutes. Finally I asked the staff to just clean the toilet, because the others were beyond help. The only thing that made me stay there was its strategic location. And lastly, the wifi didn't work. I beg you to pay attention to the cleanliness, simple is okay, because this is a budget accommodation too. But cleanliness MUST be prioritized. That's all, thank you.

the location is strategic, so it's easy to go anywhere, you can check in early too, and the staff are friendly. The downside is that the pillowcases have black stains for some reason, and the towels also look dull, otherwise it's okay for staying alone

The AC is leaking, the toilet is dirty,

Dirty and smells of pee, smelly towels.

The AC wasn't cold enough, the bathroom toilet was dirty, the TV had a lot of dust, and the WiFi didn't work.

The location is quite strategic, close to jogging sports facilities and integrated with a cafe, the cleanliness of the room is okay, only the conditions are damp because the room does not have an exhaust fan, the service is quite good, the rest is according to the price.