Overall Ratings & Reviews Grand Mercure Bali Seminyak

great location 3 min walking to double six beach, nice room, good ambience, friendly and helpfull staff

I want to come back here again. I want to try the one with the beach view. The service is friendly and the food is also delicious.

Spacious and comfortable room, friendly staff, very close to Double Six Beach, only 2 minutes walk. Around there are many cafes, a large and comfortable swimming pool, quite varied food restaurants, there is Balinese nasi jinggo. FO staff is very friendly, we also got a surprise birthday arrangement in the room for my child. A little suggestion, the check-in process could be faster.

Given a corner room facing the wall, next to an electric, asked for help carrying the stuff, but ended up getting in the car by myself, staff even though the room downstairs was empty... Not friendly to domestic people, rude restaurant staff, when it's foreigners they're really welcome, this hotel is strange and magical

5 star hotel. But needs to improve the amenities, feels less premium. Others are 5 out of 5

The facilities are okay, the location is close to Double Six Beach, the food is varied and delicious. The hotel staff are fast and friendly. Recommended👍

The location is very close to Double Six Beach, can be reached in just 2 minutes walking. Breakfast has many variations, but the taste is standard. The rooms and hotel environment are very clean.

Untuk keluarga luar biasa. Kolam renangnya. Sarapannya lengkap dan standarr * 5.

Good place. Nice big room. Staffs are friendly. Near to the beach & small shopping stores.

Staff was very helpful, awesome swimming pool & restaurant!

Kamar luas. Staff yang ramah. 2 menit jalan ke pantai Seminyak.

This is my second visit; The hotel is in an excellent location with lots of restaurants and bars nearby. The 66 Beach is just two minutes away. Large pool, quick check-in, spacious balcony room, and amiable service. Among my top picks of hotels in Bali

The worst front desk ever takes forever to check in or check out. They need to get more table for front desk staff.

I am disappointed with the Grand Mercure. 1. There is no hairdryer in the room. This class of hotel does not provide a very outrageous hairdryer. 2. AC can't be turned down. 3. Breakfast is bad. Plates and glasses and others were not cleaned even though there were many empty tables. Very few staff. And all the food is gone. The glass is also not refilled. Even though this hotel has many foreign tourists, why is the service like this. 4. The room floor is slippery even though it is made of wood. Please improve again. Because as far as I know, Grand Mercure is a good hotel. Please add staff and improve again.

The rooms are comfortable, tasty, strategic. Food at breakfast is good but not much variety. Hopefully in the future the variance can be increased.

Saat datang kita diberikan view ke rumah orang lain (di jendela melihat tukang kerja bangunan), setelah cukup lama menolak view tersebut, kami minta all view sesuai permintaan khusus di aplikasi, akhirnya dengan kebijakan Pak manager kami mendapatkan all view (walaupun sedikit di pinggir), terima kasih.

Nice clean comfortable hotel. Very recommended. Near the beach.

The hotel is new, very pleasant, clean, and I will be back to stay here!

Berharap vibe bintang 5 berasa di hotel ini tapi ternyata ga, dari pertama datang ke hotel ini sengaja naik motor sih karena lokasinya kan lumayan riweh ya kalau naik mobil dan aku dapat perlakuan yang menurut ku sedikit tidak ramah dari security (maybe karena aku naik motor) dan bener-bener ga da senyumnya 😮 ‍ 💨 setelah itu pada saat menuju lobby hotel di tahan lagi oleh security yang stand by di area motor dan di mintain KTP (mungkin di pikir aku vendor or supplier) sampe aku dengan nada agak sedikit menekan bilang, "Saya mau check in", langsung dia berubah sikapnya. Untuk FO ga da masalah sih standard tapi ya ga da special-special nya 😅, untuk breakfast agak sedikit kecewa ya ekspetasi bintang 5 ternyata tampilan breakfast ga jauh dari bintang 4 (maaf).

The toilet is stinky when I turned off the air conditioner and the breakfast is average & nothing special, dissappointed with the food.